

New American Funding - Austin, TX
Austin, TX

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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After explaining numerous times that the loan was for completing work in the house, I was basically forced to spend time and money I didn't have to make it look better to get the loan. This caused delays that cost me more time and money which...
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Reply from Richard Schiller
August 9th, 2025 02:13 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
I was honestly very discouraged and disheartened by the time Cait Freeman reached out to me. My own bank, who I had been with for over 13 years, had recently left a really bad impression on me while trying to refinance my home. After paying...
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Reply from New American Funding - Cait Freeman
July 30th, 2025 01:32 PM
Thank you so much for the kind words. I am so glad I could make this happen for you.
No comments
Reply from Chris Johnson
August 8th, 2025 04:44 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Communication from your support staff was outstanding. Keep up the great work.
Reply from TJ Duncan
August 8th, 2025 01:29 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Nick was always available. On top of all things and made us feel like we were the only customers he had.
Reply from Nick Martinez
July 29th, 2025 01:02 AM
Thank you for the feedback Jenn and Jackie! It's always main priority to ensure I'm available when my customers need me.
Everything was great. Didn't know it was going to take so long with the underwriters though
Reply from TJ Duncan
August 7th, 2025 02:42 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
The ladies were easily assessable and everything went smoothly very professional and helpful .
Reply from New American Funding - Cait Freeman
July 28th, 2025 12:21 PM
Thank you for the kind words. Glad we could help.
Positivity
Reply from Bennett Nwokeafor
August 6th, 2025 02:18 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
How fast the whole experience went from the frist hone call the appraisal and the final closing and the time it took for the loan to reach my bank
Reply from Chris Johnson
August 6th, 2025 01:10 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Pierce was available anytime to answer questions. Either through phone call or text message. Pierce made the process pleasant, never felt pressured. I would highly recommend him to anyone.
Reply from Pierce Wahrlich
August 5th, 2025 02:15 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing