

New American Funding - Austin, TX
Austin, TX

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Reviews from Web
It was a very long process, communication was difficult & I'm not very happy with the terms of my loan due to the variable & high interest rate.
Reply from New American Funding - Erin Lawson
August 30th, 2025 05:20 PM
I understand that the process felt drawn-out and communication wasn't as clear as it should have been. I’m sorry to hear that the terms of your loan aren't meeting your expectations, particularly with the interest rate concerns. Your feedback...
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Great communication throughout the whole loan process and easy to reach for questions.
Reply from Owner
October 23rd, 2025 07:17 PM
I'm glad to hear that you found the communication clear and accessible during your loan process, Bodhi. It was important to me to be available for your questions. If you have any questions or need anything in the future, please don't hesitate...
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For me the best experience was the communication throughout the whole loan process. I also liked that I could submit and sign all documents online. Overall a great experience. Thanks to all of you!!
Reply from Eric Silvas
August 30th, 2025 01:28 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Good service, no problems in our process.
Reply from Rory Byrne
August 29th, 2025 06:47 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Michael cares about each client and keeps me informed as well throughout the process . Micheql is excellent to work with !
Reply from Michael Brandt
August 28th, 2025 07:32 PM
Thank you Brandi! It is always a pleasure working with you.
Consider clear communication and ensure client understanding throughout the entire process. Explore all possible options and present/review all details about the possible loans, as many factors influence closing, down payment, interest rate,...
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Reply from Michael Brandt
August 19th, 2025 12:48 AM
Thank you Madison! It was an honor working with you.
Cait Freeman is very friendly, listens extraordinarily well and is equally thoughtful in her responses. She also offered general information up-front many companies will not do without a hard credit check first. As a customer, I should not...
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Reply from New American Funding - Cait Freeman
August 20th, 2025 07:14 PM
Thank you for the kind words.
CMG and David were amazing to work with
Reply from Owner
August 19th, 2025 12:41 PM
Thank you so much, Meagan! It was a pleasure working with you as well!
Loved working with David and his team
Reply from Owner
August 19th, 2025 12:42 PM
Thank you so much, Stefanie! It was a pleasure working with you!
David is amazing to with! Thank you for everything!
Reply from Owner
August 19th, 2025 12:42 PM
Thank you so much, Rey! You are most welcome, congratulations!
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing