New American Funding - Austin, TX

Austin, TX

4.88

(2,424)

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Austin, TX

https://www.newamericanfunding.com

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4.88

(2,424)

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Great communication, willingness to explain the entire process and answer our questions at anytime. Overall an excellent customer service experience.

Reply from Michael Nasserfar

June 25th, 2026 05:02 PM

I'm pleased to hear that you appreciated the communication and support throughout the process, Ivan. It's important to me to ensure that all your questions are answered and that you feel well-informed every step of the way. Thank you for your...

Good communication. Paul answered all my questions.

Everyone was so nice and very knowledgeable. Answered every question we had. Fast easy pleasant experience.

The team seemed as they did not have any or very little experience with VA loans and Reservists. There was so much confusion that I had to get answers from a local bank mortgage department just to get approved, even though I met the requirements...

Reply from Michael Nasserfar

June 25th, 2026 05:02 PM

I'm sorry to hear about your experience, Jasmine. It sounds like there were several challenges during the process, and I apologize for any confusion or inconvenience you faced. Please reach out to me directly so we can discuss this further...

Paul was knowledgeable and provided quick and professional support! Everyone one involved in the process was great to work with.

If you’re looking for someone that truly cares about your loan, goes above and beyond, and problem solves to get the loan closed, Dianne is hands down the right person for you! Our loan was a complicated case but she always reassured us that...

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About

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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