

New American Funding - Guaynabo, PR
Guaynabo, PR

New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Servicio excelente de todo el personal .
The team was always available and ready to help. The process was fast and transparent.
Reply from Nelson Velez
April 6th, 2026 02:15 PM
It’s great to hear that you found the process fast and transparent, Lucas. I'm glad the team was always available to help you. Thank you for sharing your feedback and trusting New American Funding with your needs.
More communication in the final days of towards the closing. explain why it's not clear and what is needed .
Reply from Jazmin Figueroa
April 6th, 2026 08:06 PM
Thank you for sharing your thoughts, Carlos. I'll certainly take your feedback on board regarding the communication during the final days towards closing. Clear explanation and communication are important, and I'll ensure to improve in those...
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Great experience!!! Highly recommend.
Reply from Owner
April 1st, 2026 12:40 PM
I’m pleased to know you had a great experience, Ashley. Your recommendation means a lot to me. Thank you for sharing your thoughts!
The whole team and theit kindness and willingness to explain and be available .
Reply from New American Funding - Jessy San Mi...
March 24th, 2026 07:29 PM
Ashley, I'm glad you appreciated the support and kindness of the team. It's important to me that my clients feel informed and supported throughout the process. Thank you for sharing your experience.
Desde la originacion hasta el cierre siempre estuvo present. Todo lo que se le ofreció al cliente inicialmente fue lo que se le honró al momento del cierre. Excelente trabajo , claridad y rapidez en el proces.
Reply from Nelson Velez
July 24th, 2026 04:46 PM
Zule, me alegra mucho saber que estuve presente desde la originación hasta el cierre, y que todo fue honrado tal como se ofreció inicialmente. Agradezco tus palabras sobre la claridad y rapidez en el proceso.
The service Nelson gave us. He was available at all times and walk us through the process. I really appreciated that he translated for us all the financial terms of all documents.
Reply from Nelson Velez
March 30th, 2026 05:59 PM
Your feedback means a lot to me, Johanna. I’m pleased to hear you appreciated the availability and guidance throughout the process. Making sure financial terms are clear and accessible is important, and I'm glad I could assist with translations....
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Very attentive and guided me through the whole process
Thank you everyone.
Reply from New American Funding - Nelson Velez
March 4th, 2026 12:39 AM
Your feedback is appreciated, Carmen. I'm glad to hear that you felt well-guided and supported throughout your experience. If you have any more questions or need further assistance, feel free to reach out anytime. Thank you for choosing New...
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Clear guidance and communication that made a significant difference.
Reply from New American Funding - Felix Ramos
March 3rd, 2026 03:36 PM
George, I'm pleased to know that the guidance and communication provided made a significant impact for you. It was important to me that you felt supported throughout the process. Thank you for sharing your experience, and I'm grateful for the...
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Felix is always very responsive and flexible to give us answers and updates. We could rely on him for a quick information and he was willing to reach out to all different sources or contacts needed to get the process completed. I appreciate...
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Reply from New American Funding - Felix Ramos
March 2nd, 2026 04:48 PM
Daniel, I appreciate your feedback. It's rewarding to know that my responsiveness and flexibility have been helpful to you. I always strive to ensure you're informed and up-to-date, and it's great to hear that my efforts in reaching out for...
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing