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New American Funding - Albuquerque, NM
Albuquerque, NM
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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Mia Communicates well with the buyer and broker. She cares, she is patient and is great with problem solving.
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Easy to communicate with.
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JEN HERNANDEZ
Desde un principio me explicaron todo de una manera facil de entender, siempre aclararon mis dudas y se preocuparon por mis opiniones.Ya tengo tres futuros clientes para Jen Hernández y Diana Cano pues a todos mis conocidos les he platicado...
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Reply from JEN HERNANDEZ
October 29th, 2026 04:37 PM
Me alegra saber que todo el proceso fue claro y que tus dudas fueron resueltas, Maria. Gracias por compartir tu experiencia positiva con Jen Hernández y Diana Cano en New American Funding. Aprecio mucho tu recomendación a futuros clientes.
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JEN HERNANDEZ
Jen was absolutely wonderful to work with! Her communication was excellent, she took the time to explain everything clearly in both English and Spanish, and she adapted to our clients’ communication needs. She made herself available even after...
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Frances made everything so easy to understand, and her communication was exceptional throughout the process. We truly appreciate her dedication to her clients and the care she puts into her work. Thank you, Fran!
Reply from Frances Estrada
October 23rd, 2026 08:00 PM
I'm so pleased to hear that you found the process easy to understand, Amanda. It was a pleasure working with you, and I'm grateful for your kind words about my dedication and communication. At New American Funding, we strive to provide the...
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JEN HERNANDEZ
Jen was very attentive and detailed with the process. Nothing but great!
Reply from JEN HERNANDEZ
October 19th, 2026 06:01 PM
I'm happy to hear that you found my attention to detail and process helpful, Oscar. Working with you through New American Funding was a great experience.
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There was a lack of communication, and when there was each party involved got a different story. Although his manager was very nice.
Reply from BENITO MAEZ
October 14th, 2026 03:11 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Rochelle made herself available whenever I had any questions or concerns. She was extremely accommodating when it came to collecting the documents required which was great. Her customer service was excellent. She always responded in an upbeat...
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Reply from ROCHELLE HIGGIN
October 12th, 2026 04:57 PM
Jacqueline, I'm thankful for your kind words and pleased to hear that you found my customer service helpful and accommodating. It's great to know that my approach made the process easier for you. At New American Funding, we strive to provide...
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Having better communication, or perhaps an entirely different processor. Benito, however, was great. We would not have been in our current home without his help.
Reply from BENITO MAEZ
October 12th, 2026 08:29 PM
Alfred, I'm happy to hear that my assistance was instrumental in helping you get into your home. I appreciate your feedback about the communication and will take it into consideration as I continue to work with New American Funding.
She was always available to help and answer questions for my wife.
My wife Jacqueline Ascolese handled all the interactions with her and my wife was always pleased.
Reply from ROCHELLE HIGGIN
October 12th, 2026 07:52 PM
Frank, I'm pleased to hear that Jacqueline had a positive experience working with me. I'm glad I could assist her and help answer any questions she had throughout the process with New American Funding.
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing