BENITO MAEZ
LOAN CONSULTANT | NMLS# 1682535
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integr... Show More
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There was a lack of communication, and when there was each party involved got a different story. Although his manager was very nice.
Reply from BENITO MAEZ
October 14th, 2026 03:11 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Having better communication, or perhaps an entirely different processor. Benito, however, was great. We would not have been in our current home without his help.
Reply from BENITO MAEZ
October 12th, 2026 08:29 PM
Alfred, I'm happy to hear that my assistance was instrumental in helping you get into your home. I appreciate your feedback about the communication and will take it into consideration as I continue to work with New American Funding.
Both Benito and Elysa were very helpful throughout the entire process and were willing to answer all my questions cordially and professionaly.
Reply from BENITO MAEZ
October 12th, 2026 03:01 PM
John, I'm glad to hear that you found both Elysa and me helpful and professional throughout the process. Thank you for choosing New American Funding, and I appreciate your kind words.
He was very responsive and was able to get answers for all my questions.
No i will not
Reply from BENITO MAEZ
September 24th, 2026 02:31 PM
Albert, if there's anything specific you need assistance with or would like to discuss, please feel free to reach out. I'm here to help with any concerns you might have.
Very smooth transaction!
It worked, and its over..could use about 80% less paperwork though ;p
Reply from BENITO MAEZ
September 21st, 2026 04:21 PM
David, I'm glad the process worked out for you. I'll definitely take your feedback on the paperwork into account as I continue working with New American Funding.
Everyone was very communicative, informative, and patient. I appreciate the team assisting me in purchasing my first home
Reply from BENITO MAEZ
September 11th, 2026 02:08 PM
Theresa, I'm pleased to hear that you found our team communicative and informative during your home buying process. Thank you for choosing us to assist with your first home purchase.
Benito was was always available and great at communication making the whole processes smooth and easy.
Reply from BENITO MAEZ
August 21st, 2026 02:27 PM
Temesgen, I'm grateful for your kind words. It's nice to hear that my communication helped make the process smooth and easy for you. Thank you for choosing New American Funding.
Benito was awesome he made the process easy by working directly with my cpa and getting all docs needed . Responsive and attentive
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About
New American Funding is a leading mortgage lender and servicer dedicated to providing exceptional home loan solutions to individuals and families across the United States. With a strong commitment to customer service, innovation, and integrity, we strive to make the dream of homeownership a reality for all. As a direct lender, New American Funding has the flexibility to offer a wide range of loan programs, including Conventional, FHA, VA, USDA, and Jumbo loans. We utilize cutting-edge technology and industry-leading tools to streamline the application and approval process, making it faster, more efficient, and transparent for our customers. Our mission is to help our customers achieve their dreams.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
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Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing