Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Ruoff Mortgage - New Albany
Very clear communication and easy process. Alex did an outstanding job and timely responses. Will definitely be recommending to family and friends who are starting the process.
for
Ruoff Mortgage - New Albany
Fast and effective process. Very easy to work with.
Reply from Owner
September 1st, 2023 07:33 PM
Hi, Ws833304. We appreciate the kind words and are glad we could provide you with a positive experience!
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Michael Hausler | NMLS# 513130 | Ruoff Mortgage NMLS# 141868
The loan officer's communication was poor, hard to reach out to and keep changing his answers on my questions. My closing experience was full of surprises. I don't think the loan officer did his due diligence.
for
Ruoff Mortgage - New Albany
Fast and effective! Also, very competitive rates.
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 10th, 2024 03:21 PM
Thank you for taking the time to leave such a positive review, Will! We're thrilled to hear that you found our services to be fast and effective! At Ruoff Mortgage, we strive to offer our clients competitive interest rates and we're glad to...
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for
Ruoff Mortgage - New Albany
Very happy with how Josh handled everything. He provided us with a stress-free process. Couldn’t be happier!
Reply from Owner
August 15th, 2023 12:32 PM
Hi, Becca. Borrower satisfaction is a top priority at Ruoff Mortgage and we are so glad to hear that you had a great experience with us!
Great communication and thorough explanations
Reply from Joshua Powers | NMLS# 493370 | Ruof...
March 19th, 2024 06:16 PM
Wanted to make sure you know how appreciative I am of you and the opportunity to work with you! Never Hesitate to reach out with any questions or concerns!
for
Ruoff Mortgage - New Albany
Chris was a great communicator and easy to work.
Reply from Owner
August 10th, 2023 04:55 PM
Hi, Amy. Thanks for taking the time to share your positive experience. We truly appreciate it!
for
Ruoff Mortgage - New Albany
The team was incredibly knowledgeable, professional, and helped me every step of the way!
Reply from Owner
August 9th, 2023 12:52 PM
Hi, Jonathan. We appreciate the kind words and are glad we could provide you with a positive experience!
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Ruoff Mortgage - New Albany
Ruoff Mortgage - New Albany has received a review with 5 star rating from Loyd A
Reply from Owner
August 4th, 2023 05:18 PM
Hi, Loyd. Thank you for taking the time to rate us!
From the very beginning of this process, Nathanael was amazing to work with. As a first time homebuyer, I was very nervous just to get preapproved, but Nathanael went out of his way to explain every detail and make sure that I understood what...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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