

Ruoff Mortgage - New Albany, OH
New Albany, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
I'm a first time home buyer, and Ruoff was great at explaining everything and answering all my questions. They were great to work with, and made the experience much less stressful for me.
Reply from Owner
September 22nd, 2023 12:14 PM
Hi, Christopher. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers!
I'm a first time home buyer, and Ruoff was great at explaining everything and answering all my questions. They were great to work with, and made the experience much less stressful for me.
Choosing Ruoff for my home loan was one of the best decisions I made throughout my home buying journey!
Reply from Owner
October 23rd, 2023 12:27 PM
We appreciate your kind words, Kendra! We're thrilled to hear that choosing Ruoff Mortgage was a great decision for your home loan. Welcome to the Ruoff family!
I am a first time home buyer and wasn't sure buying a home was the right thing for me. I know now, it was, and I am so happy I had Chuck to help me along the way. To say I was nervous is an understatement. I applied and was approved for a home...
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Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 10th, 2024 03:06 PM
Thank you, Kendra, for the awesome review! 🙏 I'm thrilled that we could assist in making your first home-buying experience a positive one. Buying a home can certainly be overwhelming, so I'm glad we could help make it less daunting. We believe...
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Everything went well did everything they could to make sure close was on the day I wanted
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 10th, 2024 03:08 PM
We're thrilled to hear that your experience with our team was up to par, Trystan! We always strive to ensure our clients have the best service possible and meet their desired timelines. Thank you for your stellar rating and positive feedback....
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Alex was personable and had great communication. He was very patient with me in breaking down my questions about certain aspects of the process.
Great experience. Super helpful throughout the whole experience
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 10th, 2024 03:10 PM
We're thrilled to know that you had a positive experience with us, Chris! Your kind words truly mean a lot. Here at The Holden Team, our main goal is to support our clients throughout the whole process and it's great to hear that you found...
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The process was painless.I have am extremely happy. I love me house Keeping me updated was the best thing ever. The personality of the people taking care of me were extremely upbeat and positive. I will definitely be referring people to Ruoff...
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Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 10th, 2024 03:13 PM
I'm thrilled to hear about your positive experience, Robin! It's rewarding to know that you found the process to be seamless and that you're happy with your new home. Our team at Ruoff Mortgage always strives to keep our clients informed and...
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Everything went well
Reply from Chuck Holden | NMLS# 1494178 | Ruof...
January 10th, 2024 03:17 PM
Hey Tyler! We are thrilled to hear that everything went well! Ensuring a smooth and successful experience for you is my top priority. We appreciate the excellent rating you've given us and our Ruoff Mortgage team. If you ever have any other...
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Very clear communication and easy process. Alex did an outstanding job and timely responses. Will definitely be recommending to family and friends who are starting the process.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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