

Ruoff Mortgage - New Albany, OH
New Albany, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Nathaniel was great! He helped show us there were more possibilities than we could ever imagine available to us in the housing market.
Reply from Nathanael Jones
April 29th, 2024 12:02 PM
Thank you - I'm glad you were able to find such a perfect fit!
Me and my wife had a very good experience with Ruoff Mortgage, very nice ppl!. Highly recommended
Reply from Owner
April 15th, 2024 02:48 PM
Hi, Terry. We appreciate the kind words and are glad we could provide both of you with a positive experience! We are humbled to learn that we have earned your recommendation. Thank you.
Nathan has been in my corner for years now and goes above and beyond to educate and help me on my purchases. I can not recommend him enough.
Reply from Owner
April 11th, 2024 06:27 PM
Thank you Connor so much for the fantastic review! We're thrilled to hear Nathan has been such a valuable resource for you over the years. We appreciate you highlighting his dedication to education and exceptional customer service.
Amazing experience! Ruoff helped me buy my first home and made the whole process very easy for me. I recommend their team as they are very polite as well and always willing to help even after i bought my house!
Reply from Owner
April 9th, 2024 03:35 PM
Dear Maci,Thank you so much for taking the time to leave this fantastic review! We're thrilled to hear that your experience with Ruoff Mortgage, especially as a first-time homebuyer, was smooth and easy.Our team strives to provide exceptional...
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Easy straightforward experience. Everything was transparent.
Reply from Owner
May 9th, 2024 07:24 PM
Thank you so much! I'm glad I was able to assist
Transparency,
Reply from Nathanael Jones | NMLS# 1841663 | R...
April 2nd, 2024 04:17 PM
Thank you for allowing me to assist!
Yes, This was our first time trying to buy a home!. If you really want to be over the top I’d advise your realtors having a better knowledge of the homes before buying, any information is very helpful in deciding to purchase a home!!!. I talked...
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Reply from Chuck Holden, Ruoff Mortgage
May 30th, 2024 04:04 PM
Hey Terry! Thanks you so much for the kind words and taking the time to fill out a review for us! Remember, this review is only for our team and not the agent or agents involved on the transaction. We have no connection or responsibility for...
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As a first time homebuyer, I knew almost nothing about buying a house. The whole team helped me understand the process of buying my first home!! I was able to reach out with any problems or concerns I had with giving information, or uploading...
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Great experience!! , Our loan officer Angie Miller treated us like we were her only client and kept us well informed throughout the process .We closed the loan within the time frame projected. Would highly recommend Ruoff Mortgage to anyone...
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Reply from Owner
March 27th, 2024 06:03 PM
Thank you so much for the fantastic 5-star review Tim! We're incredibly happy to hear you had a great experience with Ruoff Mortgage. Providing exceptional customer service is a top priority for us, and it sounds like Angier truly went above...
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When we found the home we wanted Nathanael worked extremely quickly to get an offer ready.
Reply from Nathanael Jones | NMLS# 1841663 | R...
April 2nd, 2024 04:12 PM
Thank you so much! I'm glad I could assist, hope you are enjoying the new home!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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