Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Nathanael goes above and beyond to make this process smooth. I look forward to referring him to my friends.
Reply from Nathanael Jones, Ruoff Mortgage
May 9th, 2024 07:23 PM
Thank you so much Rachel! I appreciate you and am so happy to see how this condo comes together!
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Ruoff Mortgage - New Albany
Ruoff Mortgage - New Albany has received a review with 5 star rating from Madina E
Reply from Owner
May 8th, 2024 03:16 PM
Hi, Madina. Thanks for the stars rating!
I couldn't have asked for a better experience than the one Nathanael gave me. As a first-time homebuyer, I had a lot of questions and concerns. Nathanael was always super responsive, helpful, and there for me when I needed anything along the...
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Reply from Nathanael Jones
May 6th, 2024 10:43 PM
Thank you so much! I am thankful for the opportunity to assist you on such a huge accomplishment. Let me know if you ever need anything from me!
Nathanael was excellent to work with as a first-time homebuyer! We had no idea what went into the financial side of things, and Nathanael took time to regularly hop on the phone with us to explain and answer all of our questions. He also gave...
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Reply from Nathanael Jones
May 8th, 2024 01:37 PM
Thank you so much again, it was my pleasure to assist with your new purchase!
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Ruoff Mortgage - New Albany
The process was so smooth and easy! I had great communication the whole time and the online platform made it very simple.
Reply from Chuck Holden, Ruoff Mortgage
May 30th, 2024 04:08 PM
We are so thrilled to hear that you found the process smooth and easy, Megan! Your positive feedback means a lot! It's always our aim at The Holden Team to keep communication clear and the online platform user-friendly! Thank you so much for...
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Nathanael was an absolute pleasure to work with! He answered any questions quickly and clearly. He also proactively offered solutions throughout the process.
Reply from Nathanael Jones
April 23rd, 2024 09:13 PM
Thank you so much for your review. I am glad I was able to assist, and am so excited about this new chapter for you!
Nathanael made our home buying experience everything we could have asked for! He made something that we didn’t even think was possible, not only possible, but EASY. I am so thankful that he ensured we were always in the loop and understood...
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Reply from Nathanael Jones
April 23rd, 2024 06:05 PM
Kaitlin, thank you so much for your kind words! I'm super excited about your new home and I'm glad to hear everything went smoothly. Please feel free to let me know if you ever have any questions or need my help in any other way!
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Ruoff Mortgage - New Albany
Chuck and Lea were extremely helpful. They walked me through the process, kept me up to date and even helped me lower my interest rate. Thank you.
Reply from Chuck Holden, Ruoff Mortgage
May 30th, 2024 04:07 PM
Hey Akeem! We are thrilled to hear that you had such a positive experience with us! It was a pleasure working with you and helping you through the process! We always strive to provide the best service and rates for our clients! So we are glad...
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Ruoff Mortgage - New Albany
I barely knew anything about buying a house. These guys did amazing and helped me through it all! very understanding people and very tolerant of my constant questions. They made it very easy and a lot less stressful than it could’ve been. thank...
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Reply from Chuck Holden, Ruoff Mortgage
May 30th, 2024 04:05 PM
Emma, thank you so much for your kind words and the excellent rating! It was our pleasure guiding you through the home buying process! We, at The Holden Team, always strive to provide the best service and to make the process as easy as possible!...
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Great!
Reply from Owner
April 23rd, 2024 06:06 PM
Thank you so much and congratulations again!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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