Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Working with Nathanael was such a pleasure. He is knowledgeable, thorough, timely, and communicative! My client was very pleased with how smooth his home purchase process went and a large part of that is owed to Nathanael and his expertise....
read more
Reply from Owner
June 4th, 2024 04:30 PM
Thank you so much! Can't wait to do many more!
for
Ruoff Mortgage - New Albany
Chuck made the whole experience easy and friendly.
Nathanael went above and beyond our expectations and even was there to support us beyond the loan. He was able to answer our questions, or if he couldn’t, he was not afraid to find someone who could! Nathanael was always available and clearly...
read more
Reply from Nathanael Jones, Ruoff Mortgage
June 4th, 2024 04:31 PM
Thank you so much for your kind words! I'm glad we got this done - the new home is beautiful.
for
Ruoff Mortgage - New Albany
They were really available most times of tge day and walked me through every question I had
for
Ruoff Mortgage - New Albany
Considered all possible financing options to maximize our value; stated in frequent content; used user-friendly apps for signing and uploading documents.
Reply from Chuck Holden, Ruoff Mortgage
May 30th, 2024 04:00 PM
We are really pleased to hear that you found value in the different financing options we discussed. Your feedback is greatly appreciated and we are very pleased to know that our communication and availability of technologies made the process...
read more
Have a excellent time talking and going over things with me and I appreciate everything that you did
Reply from Nathanael Jones, Ruoff Mortgage
June 4th, 2024 04:32 PM
Thank you so much! Best of luck with the new home.
for
Ruoff Mortgage - New Albany
Nathanael lived up to all the reviews - timely, accurate, and very helpful in explaining all the nitty gritty details of a complex process. He got us cleared to close two full weeks ahead of the scheduled close date. If we ever move, I will...
read more
Reply from Owner
May 21st, 2024 07:40 PM
Dear Jimmy,Thank you so much for the fantastic review! We're delighted to hear that Nathanael exceeded your expectations with his timely communication, accuracy, and clear explanations throughout the complex mortgage process. We're incredibly...
read more
Working with Nathanael was such a great experience. He is definitely one of the best loan officers I have worked with throughout my real estate career. Not only did he refer the clients to me, but the transaction was one of the easiest transactions...
read more
Reply from Owner
June 4th, 2024 04:31 PM
Thank you so much for taking such great care of them. Can't wait to do more in the future!
Nathanael is so accessible and was beyond patient with all my questions as a first time buyer. I can’t recommend working with him enough.
Reply from Owner
June 4th, 2024 04:34 PM
Thank you so much!
Nathanael is the best lender out there, always responsive, great customer service, explains things in very simple terms. He sends updates throughout the process to both buyer and sellers agents along with the client. The under writing process...
read more
Reply from Owner
June 4th, 2024 04:34 PM
Thank you so much - it is always a blast working with you!
381–390 of 1069
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us