Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Wed
9 AM to 5 PM(Open now)
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Ruoff Mortgage - New Albany
Aside from closing being pushed back everything was great
Reply from Chuck Holden, Ruoff Mortgage
June 14th, 2024 05:30 PM
Glad to hear that you had a great experience, Holden, despite the delay in closing which we sincerely apologize for. We always strive to maintain the highest standards in our service and we appreciate your understanding. Your feedback is invaluable...
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Ruoff Mortgage - New Albany
Overall, my partner and I had a good experience with the Ruoff Team (specifically, Chuck & Lea). They were kind, knowledgeable and guided us through the process of buying our first home. We did encounter some unexpected issues right before...
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Reply from Chuck Holden, Ruoff Mortgage
June 14th, 2024 05:29 PM
Hi Olivia, I appreciate your honest feedback. I'm glad to hear that you were mostly satisfied with the service you received from our team at Ruoff Mortgage. I'm sorry to hear about the confusion and the delays you experienced during the closing...
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Ruoff Mortgage - New Albany
The whole Rouff team that we worked with were great! Everyone worked quickly and answered any and all questions in a timely manner. Definitely helped make the home buying process move a little smoother.
for
Ruoff Mortgage - New Albany
Felt like I was talking to friends or family...enjoyed the experience!!!
for
Ruoff Mortgage - New Albany
Chuck and his team did really well getting us through the stages, answering the early question, and helping us through this process for the first time.
Exceptional Support for First-Time Home Purchase with NathanaelI recently embarked on the journey of purchasing my first home, and I had the privilege of working with Nathanael, whose expertise and dedication were instrumental in making this...
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Reply from Owner
July 10th, 2024 02:08 PM
Thank you so so much! I appreciate your kind words and am so excited that we were able to get this done for you!
Nathanael Jones, Ruoff Mortgage has received a review with 5 star rating from Timothy L
Reply from Owner
July 23rd, 2024 05:17 AM
Thank you, TIm! I hope the new home is treating you well.
Nathanael was effective in orchestrating all activities efficiently, leading to a very quick approval and close.
Reply from Nathanael Jones, Ruoff Mortgage
July 23rd, 2024 05:19 AM
Thanks again, thank you for trusting me with this transaction an big move to Ohio!
I recently embarked on the journey of purchasing my first home, and I had the privilege of working with Nathanael, whose expertise and dedication were instrumental in making this dream a reality. The process spanned over eight months, during...
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Nathanael is very knowledgeable, helpful and kind.
Reply from Nathanael Jones, Ruoff Mortgage
June 4th, 2024 04:30 PM
Thank you! Excited about your new homeownership journey. It was a pleasure being able to assist!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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