Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Brian isn't just a great loan officer, he's also a great human! We've been working with him on and off since January and he's made the whole experience seemless and stress free. Your company has a great one with him!
Reply from Brian Courtney
September 4th, 2026 04:07 PM
Joshua, I'm grateful for your kind words. It's wonderful to know that your experience has been seamless and stress-free. Thank you for taking the time to share your thoughts!
Brian did a wodnerful job from start to finish. Explained everything we needed, was quick to respond, and make the process so easy! We are so grateful!
Reply from Brian Courtney
September 4th, 2026 03:05 PM
Lauren, I'm pleased to hear that you found the process easy and well-explained. Your gratitude means a lot to me, and I'm happy I could assist from start to finish. Thank you for your kind words!
Charlie made the entire experience really easy and enjoyable. He was friendly, helpful, and took the time to answer questions without ever making the process feel rushed or pressured. Everything was communicated clearly, and I felt like I was...
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Reply from Owner
September 4th, 2026 06:48 PM
Bre, thank you for your kind words. I'm glad to hear that you felt well taken care of and that the process was smooth and enjoyable for you. Your positive experience is important to me, and I'm pleased that I could help make it a great one.
Charlie made the entire experience really easy and enjoyable. He was friendly, helpful, and took the time to answer questions without ever making the process feel rushed or pressured. Everything was communicated clearly, and I felt like I was...
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Reply from Charlie Morgan
September 3rd, 2026 03:16 PM
Brehanna, I'm thankful for your kind words and glad to hear that you felt well taken care of throughout the process. It's great to know that everything was communicated clearly and that the experience was pleasant for you. Your positive experience...
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Our experience was very positive. Charlie was available whenever we had questions and provided clear, quality advice. The closing portion of our home purchase was the easiest part of the whole process. Thank-you to Charlie and his team for...
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Reply from Owner
September 3rd, 2026 06:16 PM
Judy, I appreciate your kind words and am glad to know that I could assist in making your home closing stress-free. It's wonderful to hear that you found my availability and advice helpful throughout the process. Thank you for recognizing the...
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Knowledgeable/ Able to streamline process / priority to complete closing as scheduled/ Friendly and easy to work with/ Available to clients is high priority
Reply from Charlie Morgan
September 2nd, 2026 08:19 PM
Judith, I appreciate your kind words and am pleased to hear that you found the process streamlined and efficient. It's great to know that my availability and approach were helpful to you. Thank you for trusting me with your home buying journey....
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Charlie helped my home buying experience be as easy and painless as possible. Seeing as this was my frist time I wasn't familiar with the process and he answered all my questions and explained things well that put me at ease. closing costs...
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Reply from Charlie Morgan
September 1st, 2026 05:04 PM
Hannah, I'm grateful for your kind words and happy to hear that I could make your first home buying experience smooth and understandable. It's nice to know that the final closing costs turned out better than expected. Thank you for recommending...
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Asheila Wright has received a review with 5 star rating from Greg S (
Reply from Owner
August 31st, 2026 01:14 PM
Greg, thank you for the great rating! I'm glad to have been able to assist you.
Asheila and the team at Ruoff were very professional and knowledgeable. They communicated with us and our realtor throughout the entire process and made sure the experience was less stressful.
Reply from Asheila Wright
August 31st, 2026 03:18 PM
Gregory, I appreciate your kind words about my team and me. I'm pleased to know that our communication and professionalism helped make the process less stressful for you. Thank you for trusting us with your home-buying journey.
Charlie was proactive, communicative, and helpful every step of the way
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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