Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Asheila was awesome to work with!!
Reply from Asheila Wright
February 17th, 2026 08:03 PM
Thank you for sharing your thoughts, Sean. It's great to hear you had a positive experience working with me. If you ever need anything else or have questions, I'm here to help.
Asheila Wright has received a review with 5 star rating from Cole W
Reply from Owner
February 7th, 2026 12:26 AM
Thanks so much for the positive rating, Cole. If you ever need any assistance, I'm here to help.
Asheila Wright has received a review with 5 star rating from Cole W
You guys were amazing with everything! Fast to respond and always gave great insight on the loan process!
Reply from Asheila Wright
January 27th, 2026 09:43 PM
Thank you! I loved getting to work with you the first time on your new home purchase and then be able to save you even more money with this refinance. You have done an amazing job with the renovations. Looks great!
He made responding to us a priority
Reply from Nathanael Jones
January 26th, 2026 04:44 PM
I appreciate your kind words, Adam. Making sure my clients feel prioritized is always a top concern for me. Thank you for recognizing that commitment. If there's anything else I can do for you, please don't hesitate to reach out.
Such a great experience! Would give 10 stars if possible.
Reply from Owner
January 26th, 2026 03:13 PM
I'm glad to hear you had such a positive experience, Aeriel. Your feedback means a lot to me, and I'm truly grateful for your kind words. If there's anything more I can assist you with in the future, please feel free to get in touch.
Everything went as smooth as possible ! We cannot thank Ruoff and Nathanael enough for assisting in the process!
Nathanael Jones, Ruoff Mortgage has received a review with 5 star rating from Andrew V
Reply from Owner
January 26th, 2026 06:09 PM
I appreciate the high rating, Andrew. Thank you for your support. If you ever need any assistance in the future, feel free to reach out.
The Constant communication throughout the entire Process! Every update there was an explanation of What was going on and what was next! Nathanael Exceeded our Expectations! Especially being first time Home Buyers!
Reply from Nathanael Jones
January 26th, 2026 08:44 PM
Thank you for sharing your experience, Andrew. I'm pleased that the consistent communication and detailed updates made a positive difference in your journey as first-time home buyers. It's important to me that you felt informed and confident...
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Brian was amazing. He helped us secure a home during the busiest holiday season and we didnt have any issues at all. He was very quick and informative to respond to all of our questions or concerns. He was very kind to our kids during all our...
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Reply from Owner
May 18th, 2026 03:47 PM
I'm grateful for your kind words, Miranda. It's nice to know that I could help you secure your home smoothly during the busy holiday season. I'm also glad that your office visits were pleasant for your kids and that you loved the closing gift....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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