Ruoff Mortgage - New Albany, OH
New Albany, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Thank you for your service!
Reply from Nathanael Jones
April 23rd, 2026 01:48 PM
Thank you so much, Beth! It was a pleasure working with you. Please let me know if I can ever assist in the future.
Nathanael Jones, Ruoff Mortgage has received a review with 5 star rating from Victoria P
Reply from Owner
April 27th, 2026 06:43 PM
Thank you, Victoria, for the 5-star rating. I'm grateful for your support and am here if you need anything in the future.
Nathaneal was wonderful to work with! He was super prompt in his response time and his communication was always warm and crystal clear.
Reply from Nathanael Jones
April 24th, 2026 04:42 PM
Victoria, I appreciate your kind words. I'm glad to hear that you found my communication clear and prompt. If there's anything else I can assist you with, feel free to reach out.
Nathanael, Amy and the team at Ruoff did a great job supporting us through the process. Highly recommend them.
Reply from Owner
April 23rd, 2026 04:28 PM
Thank you, Robert, for recommending us. I'm glad to hear that Amy, the team, and I could support you through the process. If there's anything more we can do for you, please let me know.
Nathanael was knowledgable, personable and very responsive
Reply from Nathanael Jones
April 20th, 2026 05:43 PM
Thank you for your kind words, Robert. I'm pleased to know that you found my service knowledgeable and responsive. If there's anything else you need or any questions you have, please don't hesitate to reach out.
Brian was superb to work with from start to finish. He made the whole loan process very easy to manage and navigate. Would recommend him to anyone who needs a mortgage
Reply from Brian Courtney, Ruoff Mortgage
April 20th, 2026 02:00 PM
Thank you for your kind words, Jennifer. I'm glad to hear that the loan process was easy to manage and navigate for you. If you or anyone you know needs assistance with a mortgage in the future, I'm here to help.
Nathanael was great to work with and made my experience as my first time great!
Reply from Nathanael Jones, Ruoff Mortgage
April 7th, 2026 03:34 PM
Thank you so much for the kind words. Super happy for you in this new chapter!
for
Ruoff Mortgage - New Albany
Brian is the reason that this experience was so great. From start to finish he was friendly, knowledgeable, prompt, and always available for questions. He was a pleasure to work with and I will be reaching out to him for any and all future...
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Reply from Owner
April 21st, 2026 04:57 PM
Thank you for sharing your experience! We’re delighted to know everything went smoothly and that you felt supported throughout the process. Your feedback means a lot to our team, and we’re grateful for the opportunity to assist you. We look...
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Brian is the reason that this experience was so great. From start to finish he was friendly, knowledgeable, prompt, and always available to questions. He was a pleasure to work with and I will be reaching out to him for any and all future loan...
read more
Reply from Brian Courtney, Ruoff Mortgage
April 16th, 2026 03:31 PM
I'm grateful for your kind words, Matthew. It's appreciated to know that you felt supported and well-informed throughout the process. I'm here whenever you need assistance with any future loan needs.
Nathanael Jones, Ruoff Mortgage has received a review with 5 star rating from Cameron S
Reply from Owner
April 17th, 2026 08:58 PM
Thank you for the great rating, Cameron. I'm glad to have been able to assist you at Ruoff Mortgage.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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