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Ruoff Mortgage - Muncie in Muncie, IN

Ruoff Mortgage - Muncie, IN

Muncie, IN
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At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
98%
4 Star
1%
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0%
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Reviews from Web
  • B
    Bryce M M
    Muncie, IN
    Posted on November 28th, 2024 07:23 PM
    Justin was a very xplained ts if we were his family, made our problems his problems in order to find the best solution for those problems
    Reply from Justin Phillips, Ruoff Mortgage
    November 29th, 2024 08:16 PM
    I really appreciate your kind words, Bryce. I'm thrilled to hear that you felt like family during our time working together. I'm looking forward to catching up in the future and hearing about the family. Happy Holidays!!
  • K
    Kcross0708
    Muncie, IN
    Posted on November 28th, 2024 04:38 PM
    This was a relatively low stress experience, rhanks thanks to Ryan Vanatter and Andy Thorpe. I liked being able to login to my account and see the progress being made on my loan. Both were very professional and prompt with answering questions/phone...
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    Reply from Andy Thorpe
    December 8th, 2024 04:41 PM
    Hello kcross0708, I appreciate the high rating and the kind words in your review. Having clients like you makes my work enjoyable. I'm glad to hear that you found our process straightforward and efficient. Ryan and I aim to provide all our...
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  • F
    Franklin J D
    Muncie, IN
    Posted on November 28th, 2024 04:19 PM
    we had a deadline, and Ryan and Andy delivered!
    Reply from Andy Thorpe
    December 8th, 2024 04:22 PM
    I'm glad to hear that we were able to meet your deadline, Franklin! Here at Ruoff Mortgage, we always strive to deliver efficient service. Your feedback is greatly appreciated. Thank you for your 5-star review! - Andy Thorpe
  • B
    Ben W
    Posted on November 27th, 2024 04:41 PM
    Ryan Vannatter, Ruoff Mortgage has received a review with 5 star rating from Ben W
  • B
    Benjamin J W
    Daleville, IN
    Posted on November 27th, 2024 04:41 PM
    Ryan was very easy to work with and did a fantastic job. I highly reccomend him!
    Reply from Ryan Vannatter
    December 7th, 2024 04:45 PM
    So glad to hear that you had a great experience, Benjamin! It was a pleasure working with you as well. Your feedback is greatly appreciated and it's wonderful to know that you're happy with the job done. Looking forward to assisting you again...
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  • L
    Lindsey A W
    Daleville, IN
    Posted on November 27th, 2024 04:30 PM
    Ryan is fantastic and we would highly recommend Ruoff to anyone!
    Reply from Ryan Vannatter
    December 7th, 2024 04:33 PM
    I'm thrilled to hear that you had a positive experience with me at Ruoff Mortgage, Lindsey! It's always great to know that my efforts are appreciated and making a difference. Your kind words are very encouraging. If there's anything else you...
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  • C
    Cody O R
    Fairmount, IN
    Posted on November 24th, 2024 11:42 PM
    Great service
    Reply from Clayton Wright
    December 4th, 2024 11:44 PM
    Thank you for your kind words, Cody! I'm glad to hear you had a great experience with our service here at Ruoff Mortgage. Your feedback reaffirms the hard work we put in every day. Looking forward to working with you again soon.
  • M
    Michael H
    Muncie, IN
    Posted on November 24th, 2024 05:46 AM
    Justin was Very transparent and quick to communicatinf with Us. Overall experience was good.
  • K
    Kendra R
    Muncie, IN
    Posted on November 22nd, 2024 07:44 PM
    Justin went above & beyond to exceed my expectations of the loan proces. He helped me every step of the way with great communication & transparency! Justin even referred me to the CFPB to get a wrongful collection removed from my credit report,...
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    Reply from Justin Phillips
    December 2nd, 2024 07:45 PM
    Really glad to hear that the loan process went smoothly for you, Kendra! It's my goal to provide the best service possible, so I'm thrilled that you found the process easy and helpful. Remember, if you ever have any other questions about home...
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  • A
    Anna L
    Posted on November 22nd, 2024 04:14 PM
    Ryan Vannatter, Ruoff Mortgage has received a review with 5 star rating from Anna L
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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    NMLS CONSUMER ACCESS

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