Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Seamless process, great communication!
Reply from Ryan Vannatter
April 16th, 2026 07:18 PM
I'm grateful, Krystal, for your kind words. It's appreciated to know that you found the process seamless and communication effective. If there's anything more I can assist you with, please let me know!
Highly recommend Justin Phillips with Ruoff Mortgage!
Reply from Owner
April 17th, 2026 02:33 PM
Mae, I appreciate your kind words and recommendation. It was great working with you, and I'm happy to have been able to assist with your mortgage needs.
Justin was FANTASTIC! This ended up being a very sped up/slowed down closing if that makes sense and he was great to keep with the right pace.
Reply from Justin Phillips, Ruoff Mortgage
April 6th, 2026 03:47 PM
Thanks for the kind words, Mae! It was a pleasure working with you and Ashton. Looking forward to hearing what you do with the place. :)
Kayla was amazing throughout this process! Almost everyone I know has said homebuying and closings are stressful but this process was never stressful with Kayla! I had a lot of questions since I'd never bought a home and she answered them all...
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Reply from Kayla Kreigh
April 15th, 2026 03:19 PM
Debra, I'm grateful for your kind words and for sharing your experience. Knowing that I could make your homebuying journey less stressful and provide the support you needed means a lot. If you have any more questions in the future or need further...
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Justin has helped us buy 2 homes now and both times, he was incredible. He understood our needs, answered any/all questions, was always available by phone, email or text and made sure everything was taken care of from the initial application...
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Reply from Owner
April 6th, 2026 03:46 PM
Thank you for the kind words, Kerri. It was a pleasure working with you again. Hope that the move is smooth. Enjoy your time with your family up there, excited for you. :)
I have many options of lenders for my clients, but why change when Justin is the absolute best! I have a high degree of expectations, and he exceeds them!
Reply from Owner
April 6th, 2026 03:38 PM
Thank you for that, Jennifer. Really appreciate the kind words. As always, looking forward to working with you on the next one!
Top notch communication and very responsive
Reply from Justin Phillips, Ruoff Mortgage
March 31st, 2026 03:12 PM
Thanks, Kerri! Glad that we were able to get it done for you! Great catching up with you and working with you and Jack again. Enjoy your time with your family! :)
As first time home buyers we were very nervous about the entire process. Ryan made everything so painless and was always there to answer any questions we may have had. We would highly recommend him!
Reply from Ryan Vannatter
April 6th, 2026 07:36 PM
I'm pleased to hear that I could help ease some of the nerves associated with being first-time home buyers, Madelyn. Making the process painless and being available to answer your questions was my priority. Your recommendation means a lot,...
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Justin made the whole process very painless. I would refer Justin to any family member and Friend. It was great working with someone who took care of us and answered all of our questions in a very timely manner. It didn't matter what time of...
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Reply from Justin Phillips, Ruoff Mortgage
March 25th, 2026 07:55 PM
Thank you, Sir!! Glad I could assist you and Ashley. Pleasure working with the both of you. Best of luck with the move!
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Melissa M
Reply from Owner
April 6th, 2026 01:45 PM
I appreciate the positive rating, Melissa. Thank you for your support.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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