Ruoff Mortgage - Muncie, IN
Muncie, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Ryan was a pleasure to work with and very easy to work with. He was more than willing to go out of his way to help me through the entire process and answer any questions I had. Between this purchase and the last purchase that fell thru, the...
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Ruoff Mortgage - Muncie
Great company. They really went out of their way to provide excellent customer service.
Reply from Owner
July 26th, 2023 01:34 PM
Hi, Travis. We appreciate the kind words and are glad we could provide you with a positive experience!
Andy was excellent and he worked tirelessly for me! Great experience!!
Everything went well, I think a little more communication could have went a long way in regards to knowing if things were received and things that needed to be done or have already been done
No communication regarding interest hike. Hard to get ahold of loan officer at beginning and no communication that he was out of the office. Incorrect information on application despite outlining all correct information in email requesting...
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Ruoff Mortgage - Muncie
I think Justin was very helpful through the entire process. He provided great feedback and was very fast with his replies. He answered all my questions and kept me informed the entire time. I would highly recommend using Ruoff and Justin specifically!...
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Reply from Owner
July 20th, 2023 09:02 PM
Dear Tori,Greetings! Thank you so much for taking the time to leave such a positive review for Ruoff Mortgage. We truly appreciate your feedback and are delighted to hear that Justin provided excellent service throughout your entire mortgage...
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I think Justin was very helpful through the entire process. He provided great feedback and was very fast with his replies. He answered all my questions and kept me informed the entire time. I would highly recommend using Ruoff and Justin specifically!...
read more
Very easy to work with and made the process go smoothly.
Everything was great!!
Ryan the best! He is very knowledgeable and kind.Thanks for caring
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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