Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
When buying a home, the hardest part is the “buying” part and you really want a lender who’s knowledgeable and straightforward with you. A lot of lenders will promise you the moon and tell you they can make all your dreams come true but, when...
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Reply from Sarah Cole
December 1st, 2024 09:39 PM
It warms my heart to read your wonderful feedback, Zen. Buying a home, especially for the first time, can be a daunting task, and I'm glad I was able to support you in this journey. I'm thrilled to know that my efforts were appreciated and...
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Lori was fantastic!!! From our very first phone call, I felt like I had an instant friend. Our loan got a little complicated at times and Lori kept pushing forward and was a real problem solver for us. I could not be happier with the care and...
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Reply from Lori Fetter
December 1st, 2024 07:17 PM
Hi Amy, Thank you for taking the time to leave such a wonderful review! It was a real pleasure getting to know you throughout this process and I'm thrilled to hear your positive feedback. I'm glad I could help navigate the complications and...
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Ruoff Mortgage - Medina
Went fast, terms upfront, easy to read.
Reply from Owner
November 21st, 2024 01:54 PM
Hi, Peter. Thanks for taking the time to share your positive experience. We truly appreciate it!
for
Ruoff Mortgage - Medina
Keegan was awesome! Very accommodating, explained everything, and a very smooth process! Perfect for a first time home buyer.
Reply from Owner
November 20th, 2024 01:13 PM
Hi, Alexandra. Having the best experience is what we want for all of our customers but especially for our first-time homebuyers!
The process was completed satisfactorily. Now we move on.
Sarah Cole, Ruoff Mortgage has received a review with 5 star rating from John P
Reply from Owner
November 19th, 2025 04:19 PM
I appreciate the positive rating, John. If there's anything specific you'd like to discuss or if you have more feedback, feel free to reach out directly.
Great customer service
Reply from Sarah Cole, Ruoff Mortgage
November 19th, 2024 04:13 PM
John! Your feedback is greatly appreciated. It was a pleasure to assist you with your mortgage needs. I am always here if you need assistance in the future! My best to both you and Jackie!
Dan was absolutely amazing to work with. Extremely on top of everything and communicated with me throughout the entire process. Highly recommend
Reply from Dan Logan, Ruoff Mortgage
November 18th, 2024 05:12 PM
Alexis, It was a pleasure working with you and I'm thrilled to hear you felt well informed and supported throughout the entire process. Your recommendation means a lot to me and to everyone here at Ruoff Mortgage. If you ever need any more...
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Matt Wisniewski, Ruoff Mortgage
No thanks
Reply from Matt Wisniewski
November 28th, 2024 04:52 PM
I'm glad to hear that you had a positive experience with us at Ruoff Mortgage, James. It's great to know that you're satisfied. Please feel free to reach out if you need any further assistance. Looking forward to serving you again in the future!...
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Handled a unique and complicated problem that was unexpected and that we will now have an explanation for in the future. This caused unnecessary extra work from the loan officer, for which we are extremely grateful. We didn't even know the...
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Reply from Owner
November 19th, 2024 03:56 PM
Hi Jackie, I'm thrilled to hear that you found our app easy to use and convenient! It's always our goal to make your experience as smooth and efficient as possible. I'm glad we could navigate through the unexpected complication, and I appreciate...
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851–860 of 1627
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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