

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Dan was great to work with! He navigated us through a tough situation with the Lorain County Auditors website after they were hacked by cyber pirates . I couldn't have had a better mortgage guy!!! Thank you Dan "the Stash" Logan!!!
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Reply from Dan Logan, Ruoff Mortgage
June 29th, 2025 04:49 PM
I'm thrilled to hear that I could assist you effectively, especially in navigating the challenges with the Lorain County Auditors website. Thank you for your kind words and for choosing Ruoff Mortgage. It was a pleasure working with you!
Lori was fantastic to work with! She is very professional and personable. Thank you !
~ Rusty
Reply from Owner
July 17th, 2025 08:09 PM
Thank you for your kind words, Rusty! We are thrilled to hear that Lori provided you with excellent service. Our team at Ruoff Mortgage strives to deliver professional and personable experiences to all our clients. We appreciate your feedback...
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Everything
Reply from Matt Koch
July 9th, 2025 02:12 AM
I'm thrilled to hear that your experience was so positive. It's great to know that everything met your expectations. Thank you for your trust and for choosing Ruoff Mortgage. If you ever have more questions or need assistance in the future,...
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We had an AMAZING experience working with Josh! From start to finish, he was incredibly responsive, efficient, and on top of every detail. He truly went above and beyond to make things happen for us. We always felt like we were in great hands...
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Reply from Owner
June 29th, 2025 11:33 PM
Wow, thank you so much for the kind words, Kali! Congratulations to you and Nathan on your home purchase, and I hope you'll make plenty of memories in your new home!
I was thoroughly impressed with Ruoff Mortgageas a company due to their professionalism andoutstanding customer care. There was always someone I could speak with if I had a question orneeded to connect with someone regarding anybusiness issues...
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Reply from Owner
July 17th, 2025 08:09 PM
Thank you, Marilyn, for your kind words and 5-star rating! We are delighted to hear that you were impressed with our professionalism and outstanding customer care. At Ruoff Mortgage, we strive to provide top-notch service and support to all...
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Matt was very knowledgeable, personable and organized with the whole process. I highly recommend to anyone looking to purchase a home.
Reply from Matt Wisniewski
July 8th, 2025 03:29 PM
Thank you, Amanda, for your thoughtful review. I'm glad to hear that my approach left a positive impression during your home-buying journey. Your recommendation means a lot. If you ever have more questions or need assistance in the future,...
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Lori is just incredible! Every time there was an issue getting information she was on top of it and pushed everything through. I am so glad Franny directed me towards Lori because I felt completely taken care of and at ease through this whole...
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Reply from Lori Fetter
July 8th, 2025 12:14 PM
Lisa, I'm delighted to hear about your positive experience. I'm so glad Franny directed you my way, and I'm thrilled that you felt well taken care of throughout the process. Assisting you and ensuring everything went smoothly was important...
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Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Kevin W
Reply from Owner
July 31st, 2025 07:25 PM
Kevin, thank you for your wonderful feedback. I'm delighted to hear that your experience was positive. It's truly rewarding to know I could assist you effectively. Should you have any questions or need support in the future, don't hesitate...
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Always available to answer questions.
Reply from Matt Koch
July 7th, 2025 03:08 PM
I'm glad to hear that I could be available to answer your questions. It was a pleasure assisting you, and I appreciate your positive feedback.
Ruoff Mortgage made my loan closing process very easy to manage. Not to mention they had competitive rates. Most importantly, there were no surprises in the closing process. My loan officer Lori was available any time and always quickly responded...
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Reply from Owner
July 17th, 2025 08:08 PM
Thank you, Elizabeth, for choosing Ruoff Mortgage - Medina for your home loan needs. We are delighted to hear that Lori provided excellent service and made the closing process smooth for you. Your recommendation means a lot to us! We appreciate...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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