Ruoff Mortgage - Medina, OH
Medina, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Keegans communticate was really helpful! He was always available to answer any questions I had at any time!
Reply from Keegan Fetter
July 14th, 2026 03:12 PM
Hannah, I'm glad to hear that my communication was helpful and that I could be available to answer your questions whenever needed. Your feedback is greatly appreciated!
I highly recommend the folks at Ruoff! They made everything simple and easy!
Reply from Owner
July 13th, 2026 04:03 PM
Ron, I'm glad to hear that your experience with us at Ruoff was simple and easy. Thank you for your kind recommendation!
Excellent communication! As a first time home buyer, I needed alot of guidance. The attention I received was top notch! I would highly recommen!!
Reply from Lori Fetter
July 13th, 2026 01:06 PM
Ronald, I'm grateful to hear that the communication and guidance provided made your first homebuying experience a positive one. It's wonderful to know that you felt well-supported throughout the process. Thank you for your kind recommendation!...
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Sarah did an excellent job ensuring I received the best possible rate. She made the home buying process simple and was available for all questions through out the process. I would highly recommend Sarah for all your home buying needs.
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Reply from Sarah Cole, Ruoff Mortgage
July 2nd, 2026 05:10 PM
Thank you so much for your thoughtful review! It was truly a pleasure helping you through your homebuying journey.I'm so glad we were able to secure a great rate and make the process as smooth and stress-free as possible. Buying a home is one...
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Lori Fetter, Ruoff Mortgage has received a review with 5 star rating from Jon S
Reply from Owner
July 13th, 2026 05:41 PM
Jon, thank you for the excellent rating. I'm pleased to know your experience with Ruoff Mortgage was a positive one.
Amazing communication and quick return time when answering questions. Really made the process easy to navigate and felt welcome when asking even the odd questions.
Reply from Lori Fetter
July 13th, 2026 02:56 PM
Jonathan, it's great to hear that the communication and quick response times made the process easier for you. I'm happy that you felt comfortable asking questions, no matter how unique. Thank you for your kind words!
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Christi Nichols, Ruoff Mortgage
The entire experience was amazing. Christi explained everything when I became confused. I would recommend Christi and Ruoff to anyone buying a house.
Reply from Christi Nichols, Ruoff Mortgage
June 30th, 2026 03:24 PM
I absolutely loved getting to know you and being apart of your new home buying experience!
I highly recommend Keegan to anyone looking for a mortgage lender, especially first-time homebuyers. He made the entire process so much easier. He was always available to answer any questions, explained everything clearly, and kept me informed...
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Reply from Keegan Fetter, Ruoff Mortgage
July 10th, 2026 04:16 PM
Hannah, I'm grateful for your kind words and pleased to know that I could assist in making your homeownership dream a reality. Keeping you informed and ensuring the process was easier is always my goal. Thank you for recommending me, especially...
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Keegan was the best! Such amazing service and advice. Wouldn't have had such an easy process without him!
Reply from Keegan Fetter
July 9th, 2026 03:14 PM
Cooper, I'm grateful for your kind words and happy to know that my service and advice were helpful to you. It's rewarding to hear that your process was easy, and I appreciate your feedback!
Sarah and Caroline went out of their way make sure I was getting the best rate possible for my loan. They explored and found ways to utilize all of my qualifications to ensure I was getting the best package possible. The process was long, but...
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Reply from Sarah Cole, Ruoff Mortgage
June 29th, 2026 06:50 PM
Thank you so much for your kind words! It truly means the world to Caroline and me that you took the time to share your experience.Helping our clients find every opportunity to make homeownership more affordable is exactly why we do what we...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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