

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Professional, good communication, helped with questions, friendly. Highly recommend.
Reply from Owner
June 12th, 2024 05:39 PM
We're pleased to hear that you had a positive experience with us, Mary Ann. Thank you for recommending Ruoff Mortgage.
Great to work with!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you for your positive review, Rachel. It's wonderful to hear that you had a great experience working with Matt Koch. At Ruoff Mortgage, our goal is to provide our customers with the best service possible. Your feedback is valuable to...
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Amazing Experience! Lori is the best!
Lori was very knowledgeable and went above and beyond. She made the process simple and easy!
Lori was super fast, knowledgeable, and on top of everything for our entire loan process. She was available to answer questions 24/7.
Our experience with Josh was excellent from the start and all the way through the finish line. It was our first time buying a home so a lot of questions were asked and sometimes needing a bit more hand holding. Josh was kind, patient, thorough...
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Reply from Owner
June 24th, 2024 07:03 PM
Thank you so much, Kimberlee. I really appreciate you taking the time out of your day to complete this and for such kind words! Congratulations on your home purchase and good luck with your move to OH!!
Our experience with Josh was excellent from the start and all the way through the finish line. It was our first time buying a home so a lot of questions were asked and sometimes needing a bit more hand holding. Josh was kind, patient, thorough...
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Reply from Josh Pick, Ruoff Mortgage
June 24th, 2024 07:03 PM
Thank you so much, Kimberlee. I really appreciate you taking the time out of your day to complete this and for such kind words! Congratulations on your home purchase and good luck with your move to OH!!
Communication was good. We did ask many questions and had an answer usually right away. Some of the process seemed confusing and our loan officer did well to guide us thru the process.
Reply from Josh Pick, Ruoff Mortgage
June 4th, 2024 08:33 PM
Thanks for taking the time to leave a review, Tyler! Congratulations on your new home!
Josh Pick, Ruoff Mortgage has received a review with 5 star rating from Matthew B
Reply from Owner
June 4th, 2024 08:31 PM
Thank you, Matt! Congratulations on your new home and looking forward to working with you again and saving you some money when these rates drop! Talk soon!
He answered ever question I had and broke it down to help me better understand the question I had . He kept in touch with the whole process and I was able to get a hold of him whenever I needed . I will be definitely using him again when rates...
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Reply from Josh Pick, Ruoff Mortgage
June 2nd, 2024 07:15 PM
Thank you, Matt! Congratulations on your new home and looking forward to working with you again and saving you some money when these rates drop! Talk soon!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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