

Ruoff Mortgage - Medina, OH
Medina, OH

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Answered any and all questions I had
Christi Nichols is very good at what she does. Very pleased
Reply from Owner
August 9th, 2024 03:48 PM
Thank you!
She told me what to expect so there were no surprises.
Reply from Christi Nichols, Ruoff Mortgage
July 29th, 2024 03:14 PM
Thank you for your trust during the process and mostly congratulations on your new home here in Ohio! :)
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Jack B
Reply from Owner
July 29th, 2024 07:34 PM
Jack, thank you for the perfect rating. We're overjoyed to know you had an excellent experience with Matt Koch at Ruoff Mortgage. Your positive feedback makes a world of difference to our team. We look forward to serving you again in the future....
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Loved the clear communication and friendly attitude. Always felt the doors were open for any kind of questions, and I had someone on my side for this potentially stressful process. Although they took most of the stress out!
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
Thank you, Jack, for your five-star review! It's wonderful to hear that Matt Koch and the Ruoff Mortgage team were able to provide clear communication and a friendly attitude, making your experience less stressful. Your positive feedback is...
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Lori had Great communication and was very helpful in the process answering any questions I had.
Matt Koch, Ruoff Mortgage has received a review with 5 star rating from Shawn C
Reply from Owner
July 29th, 2024 07:36 PM
I'm thrilled to hear that you had a fantastic experience with Matt Koch at Ruoff Mortgage. A 5-star rating is the highest praise we can receive. It's feedback like yours that keeps us motivated to deliver our best. Thanks for taking the time...
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I could not have been happier with Matt and the team at Ruoff. Exceptional experience and customer service through every step of the process. They went above and beyond to make the process seamless. Very grateful and pleased.
Reply from Matt Koch, Ruoff Mortgage
April 7th, 2025 07:22 PM
It's fantastic to hear about your positive experience, Shawn! We're thrilled that Matt and the Ruoff Mortgage team could exceed your expectations and provide a seamless process. Your feedback is greatly appreciated, and we're so grateful for...
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Sarah was wonderful! She was obviously so knowledgeable, along with being quick to respond whenever we called, that we didn’t even shop for other loan officers. This was the biggest purchase we ever made, so having complete confidence in our...
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Reply from Sarah Cole, Ruoff Mortgage
September 16th, 2024 02:42 PM
Hi Ruth, I'm elated to hear about your positive experience! It was a pleasure assisting you with your homebuying needs and I'm thrilled that I was able to provide you with the knowledge and speed you were looking for. Your complete confidence...
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Matt was excellent and very easy to work with. He explained everything to the T and made sure everything was smooth. If there was a hiccup, which there were, he had no problem explaining and I fully understood what he was talking about. Thank...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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