Mason-McDuffie Mortgage, Minden, NV
Minden, NV
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff wor... Show More
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Kim is very professional and so nice which makes her so easy to work with. She does her job to the tee and never had to worry once that things weren't getting done. She is a pleasure.
Mike was very professional and went above and beyond in getting me into my first home. He took his time explaining things and made the point to educate me through the process.
Informed multiple times that the address on the documents were incorrect, Loan Officer was defensive and insinuated that the fault was with me even though the incorrect address does NOT even exist. Multiple instances of this left the situation...
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Kim's kept us updated all the way through the process and made it as smooth as possible.
Reply from Kim Marcarelli
July 15th, 2026 12:11 AM
Aaron, I'm so pleased to hear that you felt well-informed and that the process went smoothly. Your trust means a lot to me, and I'm grateful for your kind words. Looking forward to working together again soon.
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Jamie O'Brien
Jamie was thorough and very knowledgable.
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Mr. Huff was awesome
Reply from Brandon Huff
July 6th, 2026 05:49 PM
Dennis, I appreciate your kind words. I'm glad to hear that you had a positive experience working with me. If there's anything else I can do for you, please let me know.
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Very easy process. Brandon is easy to work with
Reply from Brandon Huff
July 6th, 2026 05:48 PM
Thank you, Tony, for sharing your experience. I'm glad to hear that the process was easy and that working together was smooth. If there's anything more I can do for you, please let me know.
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Jamie O'Brien
Jamie came in and exceeded every expectation I had! Great communication and very helpful! She made this usually stressful journey a breeze! I will be singing her praises forever!
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Jamie O'Brien
Jamie was wonderful in keeping my clients and me informed and updated about the status of the loan. With her help, we were able to close escrow quickly. My clients were impressed and grateful for her help.
This team took a mess and made it happen!
thank you Kim and Katy so much.
Reply from Kim Marcarelli
July 1st, 2026 04:45 PM
I appreciate your kind words and am glad to hear that you had a positive experience with us. It was a pleasure working with you, and I'm thankful for the opportunity to assist alongside Katy.
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About
At MasonMac, you are guaranteed to work with an experienced loan officer and support staff. No call centers, no 800 numbers, no robotic phone systems, no barriers between your loan officer and our executive team, and an operations staff working with one goal in mind to ensure the best mortgage process for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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