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for
Madison
I feel that it was handled quickly and professionally and when I had questions they were answered in a timely manner.
for
Nancy simplified the process and made it very easy for me. I was confident in her and she made my first time home buying experience pleasant.
Reply from Nancy Hinger
September 9th, 2024 04:32 AM
Thank you so much, Daniel! I'm thrilled to hear that you found the home buying process to be easy and pleasant. As a professional at First Federal Bank, my goal is always to help our customers feel confident and assured during these important...
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for
Jerry Scarborough
During the underwriting process, the experience was frustrating. I am guessing it was due to the different way I was able to use to fund some of the down payment. It seemed that the underwriter was asking multiple times for documentation that...
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for
Madison
Kristie was so personable and took time to explain everything! Responsive and helpful the whole process! I truly enjoyed working with her. This process was so easy with her help. I've bought a LOT of houses, and she has been the best I've worked...
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for
Madison
She was great to work with. She answered any questions we had
Reply from Kristie Phillips
October 6th, 2025 09:04 AM
Thank you for the perfect rating and your kind words!
for
Madison
Kristie was very helpful throughout the process of buying our home and was always very quick to respond to emails and answering any questions we had.
for
Madison
Kristi was very responsive and very willing to take us through every challenge that arose. Thanks again Kristie!
for
Madison
even after some hiccups Kristie stayed diligent in explaining the process and keeping spirits high! I will definitely work with her in the future
for
Madison
She kept me informed and was willing to explain anything I had a question about.
for
Madison
Pleasant communication and always willing to be helpful.
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama -Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!
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