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Jan S
Posted on February 16th, 2024 01:41 PM
Jerry was always there to answer any questions I had.
Reply from Jerry Scarborough
February 16th, 2024 02:08 PM
I appreciate your generous rating and positive feedback, Jan. It was my pleasure to assist you in your purchase and make sure all your questions were answered. Your satisfaction is my utmost priority here at First Federal Bank. I hope to work...
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Susanna M
Posted on January 15th, 2024 05:56 PM
Very helpful
Reply from Jerry Scarborough
January 15th, 2024 06:52 PM
I'm truly glad to hear that you found my services helpful, Susanna. It's always my goal to provide the best possible assistance to our valued customers at First Federal Bank. Your kind words and 5-star rating are much appreciated. If you have...
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Agnes V
Posted on December 31st, 2023 03:08 PM
Susie helped me more than anyone in the business would have. This was not an easy task and she made it work.
Reply from Susie Brock
December 31st, 2023 03:29 PM
I appreciate your kind words, Agnes. It was a pleasure to assist you and I'm glad I could make the process a little easier for you. At First Federal Bank, we always strive to provide the best service for our customers. Your feedback motivates...
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Nancy Hinger
Ronald R
Posted on November 28th, 2023 01:49 PM
Nancy was extremely helpful and knowledgeable. She was able to answer any of our questions and if she couldn’t she knew someone who could. She was a great person to work with.
Reply from Nancy Hinger
November 28th, 2023 02:51 PM
Thank you very much, Ronald, for your kind words and the stellar rating. I'm pleased to hear that you found our interactions helpful. At First Federal Bank, we aim to provide excellent service and I'm glad to know that I was able to meet your...
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Nancy Hinger
Brandon G
Posted on June 9th, 2023 10:25 PM
Always in great communication. With my busy work schedule, I was able to stay informed with everything going on as soon as possible. Very much appreciated.
Nancy Hinger
Christy K
Posted on May 9th, 2023 12:18 PM
After attempting to work with 2 other lenders and mortgage loan originators, Nancy's knowledge and expertise made my first time home buying experience a breeze! 10 out of 10 would definitely recommend.
Nancy Hinger
Michael P
Posted on March 31st, 2023 01:26 PM
Nancy went above and beyond to get me in the house
Elizabeth F
Posted on February 13th, 2023 07:43 PM
Communication with Susie throughout the whole process was excellent especially around closing. We were able to process everything within 2 weeks which normally takes about a month. I will definitely recommend her to my friends and family.
Rebekah V
Posted on November 13th, 2022 09:40 PM
Super communicative, always on top of everything, always available to answer a call or a text. Very knowledgeable. Had an overall amazing experience and have nothing but good things to say??
Kristen W
Huntsville, Alabama
Posted on November 13th, 2022 01:14 PM
She kept me and my client up to date with what was happening throughout the loan process. She is very easy to talk to and very knowledgeable. Hope to work with her again!
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