Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Nancy was always available to answer all of our questions and was in constant contract with us with updates. She made us feel very comfortable with the entire process.
Reply from Nancy Hinger
July 7th, 2026 08:39 PM
Kent, I'm grateful for your kind words and happy to know that I could provide you with the support and updates needed throughout the process. It's important to me that you felt comfortable every step of the way. Thank you for choosing First...
read more
for
Nancy was responsive, gave accurate information, and overall it was a very smooth house closing. One of our best experiences in purchasing a house.
Reply from Nancy Hinger
July 6th, 2026 03:34 PM
Rodney, I appreciate your kind words and am glad to hear that the house closing process went smoothly for you. It's rewarding to know that my responsiveness and accuracy contributed to one of your best home-buying experiences. Thank you for...
read more
Constant communication, prompt responses, and an understanding of where I was at, allowing for the decision making process to progress naturally without unaligned pressure.
Reply from Kristie Phillips
June 29th, 2026 02:03 PM
Victor, I appreciate your feedback on the communication and support you experienced. It's important to me that you felt comfortable and informed during the decision-making process. If you have any future questions or needs, I'm here to help....
read more
for
this was my first time purchasing a home and Wendy explained everything so well to me!
Reply from Wendy Good
May 15th, 2026 08:39 PM
Claire, I'm glad to know that I could help make your first home purchase experience easier by explaining everything clearly. Thank you for your kind words, and if you have any more questions in the future, feel free to reach out.
for
Wendy made our mortgage transaction very easy!
Reply from Wendy Good
May 12th, 2026 01:50 PM
I'm happy to hear that I could make your mortgage transaction easy, Timothy. Thank you for your kind words, and if you ever need assistance in the future, please feel free to reach out.
for
Working with Nancy was an excellent experience. She is always very detailed, organized, and stays on top of every part of the process. We were ready to close within just two weeks of starting, which speaks volumes about her professionalism...
read more
Reply from Nancy Hinger
May 8th, 2026 06:25 PM
Angela, I'm glad to know that working together has consistently been a positive experience for you. Your words about my organization and efficiency mean a lot, especially coming from someone I've had the pleasure of assisting multiple times....
read more
for
Nancy Hinger was very informative and knowledgeable throughout the process. She was also very patient, respectful and kind. She made my overall process manageable. She also kept me informed every step of the way and took a lot of time to answer...
read more
Reply from Nancy Hinger
May 7th, 2026 07:46 PM
Pamela, I'm pleased to hear that you found my support informative and that the process felt manageable for you. Patience and clear communication are key aspects I prioritize, so it's great to know they made a positive impact. Thank you for...
read more
for
Madison
Kristie was amazing to work with, she is extremely nice, very well-versed in her field, beyond patient explaining things and answering any questions you may have. She is extremely personable and genuinely cares for her clients. I would use...
read more
Reply from Kristie Phillips
April 10th, 2026 08:17 PM
Andrew, I'm glad to hear about your positive experience working with me. It’s important to me that my clients feel informed and supported throughout the mortgage process. Your words about my approach and care truly resonate with my commitment...
read more
for
The no nonsense approach delivered my Wendy was great. She was very professional and gave me the best rates from the start. She advised me to utilize your portal system and we immediately got the process started. We closed on o new refinance...
read more
Reply from Wendy Good
March 30th, 2026 07:06 PM
Thanks so much! Happy to help!
for
Wendy done a great job explaining all the details and answering any questions I had very promply.
Reply from Wendy Good
March 26th, 2026 01:49 PM
Thanks so much, Robert! Happy to help!
10 of 120
About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama -Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!
Time Zone
Pacific Standard Time (PST)