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for
Madison
Kristie Phillips worked above an beyond to help me finance the house I would have been heartbroken to lose! She is ALWAYS pleasant, courteous, responsive, and professional and has, what seemed to me, an infinite amount of patience with what...
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Reply from Kristie Phillips
February 12th, 2026 03:20 PM
I'm truly touched by your words, Mary. It means a lot to me to know that my efforts made a difference in your home financing journey. Navigating through challenging processes can be daunting, and I'm glad I could help you find solutions along...
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for
Madison
EVERYTHING!
Reply from Kristie Phillips
December 29th, 2025 05:40 PM
I appreciate the perfect rating, Nicholas! It's rewarding to hear you had a great experience. If you ever need further assistance, feel free to reach out.
for
Madison
We had to submit our paperwork at least 3 times. It kept ending up in the spam folder is what we were told. I was asked to write a letter explaining why I was moving to Alabama. I wasn't aware I had to pass a test to move to your state. We...
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Reply from Kristie Phillips
December 1st, 2025 02:56 PM
I'm sorry to hear about the frustrations you experienced with the paperwork, Christine. My goal is to make these processes as smooth as possible, and I apologize for any inconvenience from our server blocking your email documents. I hope you...
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for
Madison
Kristie was very thorough with the numbers in this transaction and gave us great advise. She was always available and pleasant to talk to. She built trust from the start!
Reply from Kristie Phillips
September 5th, 2025 04:44 PM
I'm pleased to know that you felt supported throughout the transaction, Denny. Ensuring clarity with numbers and being readily available are priorities for me, and I'm glad those aspects were beneficial in building trust. Thank you for taking...
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Nancy was wonderful to work with, she is a mortgage professional. She was very attentive to all our needs and she helped us make some very important decisions based on her in depth experience in the mortgage business. I am a realtor, I will...
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Reply from Nancy Hinger
August 14th, 2025 08:08 PM
Thank you, Mary, for your generous words. I'm really glad to hear that my experience and attentiveness made a positive impact as you navigated through some important decisions. Working with someone who's also in the real estate business means...
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for
Madison
Kristie was great! Communicated everything clearly and precisely! Loved working with her and will definitely be using her next time!
Reply from Kristie Phillips
September 5th, 2025 04:44 PM
I'm really glad to hear that you had a positive experience, Nic! It was a pleasure working with you on your refinancing. Clear communication is something I strive for, so I'm happy it helped make the process smoother for you. Looking forward...
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for
Madison
Kristie is an outstanding mortgage lender! Her dedication to her customers is unparalleled; she treats them like family and always goes the extra mile. Her unwavering honesty and trustworthiness make her a standout professional in the industry....
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Reply from Kristie Phillips
September 5th, 2025 04:44 PM
Thank you Mary Leigh!! You’re the best!
for
Nancy was very knowledgeable and clearly explained each step of the loan process.
Reply from Nancy Hinger
August 8th, 2025 02:25 PM
I'm glad to hear that my explanations made the loan process clearer for you, Maryan. Ensuring you understand each step is very important to me, and I'm pleased that my efforts were helpful. Thank you for your kind words. If you have any further...
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Nancy was very communicative during the entire proccess and was very detailed! As a first time home buyer, she made this experience very pleasant!
Reply from Nancy Hinger
July 27th, 2025 01:55 AM
I’m delighted to know that your first home-buying experience was a pleasant one. Being communicative and detailed is something I aim for with every client, and I’m glad it made a difference for you. Thank you for entrusting me with this important...
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Nancy was very helpful. This was the first time I have ever bought a house and she helped me every step of the way!
Reply from Nancy Hinger
June 10th, 2025 09:32 PM
I'm thrilled to hear that your first home-buying experience went smoothly. It was my pleasure to assist you through each step of the process. Thank you for your kind words!
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama -Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!
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