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Nancy was always extremely prompt in communication and willing to explain everything and answer all questions.
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Susie Brock
The loan process was incredibly easy through First Federal Bank. Susie Brock answered any questions I had during the process and helped make sure I locked in the best rate available.
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Clay Wiginton
When I received a lower rate from another lender, Clay did what he could to make sure he could match/beat the competing offer.
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Susie Brock
Susie took care of everything!
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Clay Wiginton
Clay was always available to answer questions and make me feel like apart of the process. He was charismatic and genuine. He shared his story and made it feel like we were old friends.
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Continous support and commication.
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Clay Wiginton
Clay was excellent to work with during the entire process. He provided me the step by step process. He had so much patience and just such a pleasure to interact with. He kept his promises and always followed up. I could always reach out to...
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The follow up and follow through. I also liked the secure links to communicate paperwork.
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There was a delay in processing the appraiser's report
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the communication was timely and informative
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama -Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!
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