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Susie helped me more than anyone in the business would have. This was not an easy task and she made it work.
Reply from Susie Brock
December 31st, 2023 03:29 PM
I appreciate your kind words, Agnes. It was a pleasure to assist you and I'm glad I could make the process a little easier for you. At First Federal Bank, we always strive to provide the best service for our customers. Your feedback motivates...
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Nancy was extremely helpful and knowledgeable. She was able to answer any of our questions and if she couldn’t she knew someone who could. She was a great person to work with.
Reply from Nancy Hinger
November 28th, 2023 02:51 PM
Thank you very much, Ronald, for your kind words and the stellar rating. I'm pleased to hear that you found our interactions helpful. At First Federal Bank, we aim to provide excellent service and I'm glad to know that I was able to meet your...
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Always in great communication. With my busy work schedule, I was able to stay informed with everything going on as soon as possible. Very much appreciated.
After attempting to work with 2 other lenders and mortgage loan originators, Nancy's knowledge and expertise made my first time home buying experience a breeze! 10 out of 10 would definitely recommend.
Nancy went above and beyond to get me in the house
Communication with Susie throughout the whole process was excellent especially around closing. We were able to process everything within 2 weeks which normally takes about a month. I will definitely recommend her to my friends and family.
Super communicative, always on top of everything, always available to answer a call or a text. Very knowledgeable. Had an overall amazing experience and have nothing but good things to say??
She kept me and my client up to date with what was happening throughout the loan process. She is very easy to talk to and very knowledgeable. Hope to work with her again!
Susie was very personable and really helped make me comfortable and feel well informed during my first home buying experience
Great experience overall. Lovely people to work with. I feel that Susie and all other parties involved worked diligently to get us in our new home by our deadline, and pulled it off with time to spare. Would and will recommend to others in...
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About
First Federal Mortgage's experienced Lending Specialists are located throughout the state of Alabama -Athens, Birmingham, Florence, Gadsden, Huntsville, Mobile, Orange Beach, and Tuscaloosa.
Our mortgage loan specialists have access to the best loan products available in the country. What makes our mortgage division special is the willingness for our loan officers to go above and beyond the call of duty in making the loan application process as smooth and efficient as possible.
So when you are in need of financial help for a mortgage loan, an equity line of credit, or BOTH, First Federal Mortgage is there for you. We'd love to make you a part of our growing family of customers. You will love banking with us!
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