Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Able to ask questions and talk through things I didn't understand . Also Ken was very responsive on where we were in the process.
Reply from Ken Ahrens
January 12th, 2026 04:18 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Communication and attention to our needs was excellent. Smooth process, can't think of any issues.
Reply from Chad Paris
January 12th, 2026 06:07 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Kelly is fantastic to work with. She is incredibly responsive, informative, and helpful. She thoughtfully considered our inquiries and concerns and made everything clear for us to understand during the process. She's a gem of a person.
Reply from Kelly Lee
January 12th, 2026 07:31 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Tyler was very informative and was helpful when we had questions.
Reply from Tyler Jenkins
January 11th, 2026 04:39 PM
Shelley - thank you both so much for your trust in me! I can't wait to see how you guys utilize the AIO to stay on track for retirement!
- Strong customer service and local support — quick answers and help when you need it.- Fast, smooth approval and efficient loan processing — reduced stress and quicker access to funds.- Good digital tools and convenient management and timely...
read more
Reply from Dustin Mistelske - Northpointe Bank
January 2nd, 2026 03:17 PM
Appreciate you all working with me on your first home!!!!
Kelly and her team are attentive, responsive, efficient, trustworthy and knowledgeable.
Reply from Kelly Lee
January 7th, 2026 03:29 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Working with John is always wonderful. He communicated exceptionally well and made the entire refinance process easy and stress-free. Each step was explained in detail, and we always knew what to expect. We will definitely be using John in...
read more
Reply from John Dziedzic - Northpointe Bank
December 31st, 2025 04:01 PM
You all are so amazing. Thanks for the kind words. Happy New Year and wishing you and your family the best for 2026............
Initial loan estimate was much more appealing than the final numbers, inadequate time to review final closing documents before closing, was asked to complete things like truvy work verification several times even though it was already completed...
read more
Reply from Jesse Cronen - Northpointe Bank
January 4th, 2026 09:00 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
read more
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Destiny O
explined everything very good, very friendly,
Reply from Dennie Dowell
January 7th, 2026 02:09 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
821–830 of 3726
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender