Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
We had a great experience with Northpointe. Everything went smoothly and we had a very favorable outcome.
Reply from Owner
January 23rd, 2026 01:56 PM
Salvatore, it's great to know you had a positive experience with Northpointe. I'm pleased that everything proceeded smoothly and resulted in a favorable outcome for you. If there's anything more I can assist you with or if you have any questions...
read more
We achieved our goal of obtaining a loan for the purpose intended
Reply from Jesse Cronen - Northpointe Bank
January 21st, 2026 01:14 PM
Salvatore, thank you for sharing your experience. I'm pleased to know you were able to achieve your refinancing goals. If there's anything else you need or have questions about, feel free to reach out anytime.
I had a great experience working with Chad. He was knowledgeable, responsive, and always took the time to explain each step of the process clearly. Chad made everything feel smooth and stress-free, and I truly appreciated his professionalism...
read more
Reply from Chad Paris - Northpointe Bank
February 6th, 2026 03:30 PM
Thanks so much Sarah! I really appreciate your kind words and this amazing review and means so much to my team and I! So thankful to have great clients like you guys and so excited for you all as well! BOOM!
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Kim W
We've used Dustin multiple times and as always, it was such a great experience from start to finish. He's always quick to respond, explained everything in a way that actually made sense, and kept the process moving smoothly. He made everything...
read more
Reply from Dustin Mistelske - Northpointe Bank
January 19th, 2026 06:53 PM
I've absolutely loved working with you all over the years and I am so thrilled for you both with your new home!!
Dennie was thorough and very responsive to any needs or questions my wife and I had. Very personable and friendly to work with!
Reply from Dennie Dowell
January 26th, 2026 01:15 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Jesse is knowledgeable and pleasant to work with.
Reply from Jesse Cronen - Northpointe Bank
January 21st, 2026 01:15 PM
Jack, I appreciate your feedback. It's great to hear that you found me knowledgeable and pleasant to work with during the refinancing process. If you need any more assistance or have questions in the future, don't hesitate to reach out.
Easy experience! Jesse and his team made the process very simple and kept us informed the entire time.
Reply from Jesse Cronen - Northpointe Bank
January 17th, 2026 06:06 PM
I appreciate your kind words, Vicky. I'm glad to hear that the process was straightforward for you and that the communication met your expectations. Keeping you informed is a priority for me and my team. If you have any future questions or...
read more
for
Fred Couch - Northpointe Bank
No sense of urgency, took 60 Dyas to close loan even though I provided all documentation within hours of each request. LO was vague and shady would strongly urge others to avoid this LO. If not for Jesse's involvement late in the process this...
read more
Great experience and I highly recommend them!
Reply from Jesse Cronen - Northpointe Bank
January 17th, 2026 06:06 PM
Joseph, I'm pleased to see that you had a great experience. Your recommendation means a lot to me. If you ever need any assistance in the future, please feel free to reach out.
791–800 of 3726
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender