Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Lindsay was awesome! Got everything done in a speedy and professional manner. Easy to talk with and was always available when we had wuestions Thank you!
Reply from Lindsay Ratterman - Northpointe Ban...
March 13th, 2026 06:32 PM
Thank you for trusting me and the Northpointe team for the financing of your mortgage. You all were a dream and I couldn't be more excited for the memories made in your home!
Everyone was very professional.
Reply from Jesse Cronen - Northpointe Bank
March 12th, 2026 12:04 PM
Stacey, I'm grateful for your feedback. It's rewarding to know that you found the professionalism during your experience to be satisfactory. Should there be anything else I can assist you with, please feel free to reach out.
Kept me updated on everything and made the process easy
Reply from Chad Paris
March 18th, 2026 05:32 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
I'm totally ignorant about the home buying process and Lindsay was available any time I had questions and explained things in a simple way. She is also so sweet, genuine and just a joy to work with!!
Reply from Lindsay Ratterman - Northpointe Ban...
March 11th, 2026 01:03 PM
I couldn't be more excited for you and your sweet family for this beautiful new home. Congratulations--I was honored to help with your new mortgage! Thank you for trusting me with such a major transition!
Tyler was always available to answer my questions via email, text, or phone call. Tyler & his team sent me updates frequently via email.
Reply from Tyler Jenkins
March 18th, 2026 12:57 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
During our loan process Jesse kept us updated. I would recommend Jesse to anyone needing a loan. Jesse gets to know you and your needs. He is the best!
Reply from Jesse Cronen - Northpointe Bank
March 12th, 2026 12:02 PM
Sherman, it's wonderful to hear that you felt informed and well-taken care of during your loan process. Thank you for your recommendation and for highlighting the personalized attention I aim to provide. If any future needs or questions come...
read more
Working with Ken Ahrens was a great experience for my wife and I. He was professional, responsive, and genuinely invested in helping us find the right home . Ken took the time to understand what we were looking for, answered all of our questions,...
read more
Northpointe and Ken Ahrens made the whole process easier and always helped with any questions being answered as well as being straight foreward and honest .
Thank you!!
-Kyle and Leah Leaich
Reply from Ken Ahrens
March 17th, 2026 01:03 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
I am satisfied with the ease of the loan experience. My questions were answered tomorrow and I feel like the team worked with us to make sure we were prepared.
Reply from Ken Ahrens
March 16th, 2026 07:59 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Michael T
661–670 of 3723
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender