Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Absolutely amazing working with Dennie! Helped us every step of the way. Was always eager to answer any questions we had.
Lindsey went above and beyond her job. She's a remarkable individual.
Reply from Lindsay Ratterman - Northpointe Ban...
March 21st, 2026 05:18 PM
Thank you so much for trusting me with your first home purchase. It means the world to me--I was honored to help! Congratulations on your beautiful home!
Lindsay is very professional, courteous and friendly. Our entire experience with Lindsay both during our home lone, the heloc and now the refi has been smooth and easy. When we wanted to refinance we called lindsay and got everything we hoped...
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Reply from Lindsay Ratterman
March 21st, 2026 05:18 PM
You all are a dream to work with and I am so honored to have played a small part in your story to your beautiful home. Always love the opportunity to work with you and your sweet family.
I had a great experience working with Jesse and the team. I had a referral from my agent and almost immediately, he gave me a call to discuss our situation. His assistant helped me with many of the documents in order to get the preapproval...
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Reply from Owner
March 23rd, 2026 02:14 PM
Stephanie, I'm grateful for your detailed feedback. It's encouraging to know that the initial steps and overall process felt streamlined, and that my team and I could assist you efficiently. I understand the concern regarding the interest rate...
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was very knowledgeable and it was great that different team members checked in on me.ugh throughout the process. were a few things I had questions about and there wasn't any follow up until I had to ask again a couple times. However, overall,...
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Reply from Jesse Cronen - Northpointe Bank
March 23rd, 2026 02:15 PM
I appreciate you sharing your experience, Stephanie. It's great to hear that the process was smooth and streamlined for you. I apologize for any oversight regarding your questions; ensuring all inquiries are addressed is important to me. If...
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Both John and Joyce have done an amazing job. Both were very professional, they kept us updated on documents they needed and we're always very kind. Great job! I would absolutely recommend John to anyone.
Reply from John Dziedzic - Northpointe Bank
March 24th, 2026 03:06 PM
Joyce and I were talking about you all and discussing we wish all our clients were like you all. We TRULY enjoyed helping you all get into your new home. We are always here if you ever need anything. Enjoy your new home.
Lindsay was amazing. I’d work with her any time. Everything went according to plan and there were no surprises. I really appreciated her willingness to work with me on multiple payment scenarios.
Reply from Lindsay Ratterman - Northpointe Ban...
July 22nd, 2025 05:41 PM
Loved being able to help you and your family with the financing of your stunning new home. It means the world of your trust. Thank you for the opportunity to help with such a major decision!
company was with me every step of the way. explained things to me that I definitely did not understand. process was a little chaotic, but not because of him just because that's the process.
Reply from Chris Bauman
March 26th, 2026 02:54 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jeff Prow - Northpointe Bank has received a review with 5 star rating from Derreck T
Reply from Owner
March 23rd, 2026 02:15 PM
I really appreciate your positive rating, Derreck. If you ever have more to share or any questions, don't hesitate to reach out.
Very professional thank you for everything
Reply from Jesse Cronen - Northpointe Bank
March 23rd, 2026 02:15 PM
I'm pleased to hear that you found our interaction professional, Derreck. It's my goal to provide clear and effective service throughout the process. If you need any further assistance or have any questions in the future, please don't hesitate...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender