Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Lindsay is so nice and helpful. I appreciate the updates she gives us and I really enjoyed how we were told what step we wrre were in and what that meant throughout the processs
Reply from Lindsay Ratterman - Northpointe Ban...
March 25th, 2026 08:10 PM
Thank you so much for trusting me to help with the refinance. It was such a joy being able to cathc up and get to see how everything has been going! Congratulations on the savings this will bring you all!!
So blessed to have used Chad & Northpointe bank for my home loan. If they can’t get it done, no one will. 10/10 you’re in great hands with Northpointe!
Chad is the best. I will recommend him everytime.
Reply from Chad Paris
April 1st, 2026 02:42 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Chad and Yuliya were AMAZING! I could not have imagined up a better team and a smoother experience. This was our first time buying a home and I know we didn't make it easy on them but they were so patient and had great communication. Wouldn't...
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Chad and Yuliya were AMAZING! I could not have imagined up a better team and a smoother experience. This was our first time buying a home and I know we didn't make it easy on them but they were so patient and had great communication. Wouldn't...
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Reply from Chad Paris
April 1st, 2026 01:53 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Absolutely a joy to work with John and Joyce. They were professional every step of the way, and very kind. They were very clear in the documentation they needed and very quick. They also got us locked in with a very low interest rate. I would...
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Great as always
Reply from Jesse Cronen - Northpointe Bank
March 24th, 2026 01:08 PM
Thank you for your feedback, David. It's always rewarding to know that I could meet your expectations once again. If there's anything else I can assist you with in the future, feel free to reach out.
They are so Professional and they go out of their way to help you understand this process. I definitely recommend them.
Some of the worst communication I have ever experienced. It is my understanding Jesse had a familial emergency during the processing of my loan, would have been nice to be reappointed to someone who would regularly check their email / phone...
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Reply from Jesse Cronen - Northpointe Bank
March 25th, 2026 06:09 PM
Thank you for sharing your feedback with us, it truly helps us improve. I'm sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs.
Tyler was great to work with and was extremely helpful throughout the entire process. He walked us through all the documents needed in advance and made our unique situation very easy.
Reply from Owner
March 24th, 2026 12:00 AM
Steven - It was a pleasure working with you and Jennifer! I'm glad we were able to step in and make it happen for you guys when others said no.
611–620 of 3723
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender