Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Reviews from Web
Verhg professional
Reply from Jesse Cronen - Northpointe Bank
May 3rd, 2026 07:59 PM
Marcus, I appreciate your feedback. I'm glad to hear you found my service to be very professional. If you have any more questions or need assistance, please feel free to reach out.
Chris Bauman was extremely professional and made himself available at all hours for questions and any concerns. Chris made it very easy to understand all the fees and factors that went into buying a house and I would definitely recommend his...
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Chris was extremely professional and made himself available at all hours for questions and any concerns. Chris made it very easy to understand all the fees and factors that went into buying a house and I would definitely recommend his services...
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Reply from Chris Bauman
May 8th, 2026 07:48 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Chris and team were knowledgeable and efficient
Reply from Chris Bauman - Northpointe Bank
April 30th, 2026 08:10 PM
I'm pleased to hear that you found my team and me knowledgeable and efficient, Jesse. Your feedback is greatly appreciated, and I'm glad we could assist with your purchase. If you have any further questions or need assistance, please don't...
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Trust my lender
Reply from Ray Childs
May 7th, 2026 07:07 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
there was way too many versions of the disclosure statements. It wasn't until the last day that we understood the exact closing costs As a prior customer with exceptional credit, you should have offered more discounts in advance instead of...
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Reply from Jesse Cronen - Northpointe Bank
May 3rd, 2026 08:00 PM
Patricia, thank you for sharing your feedback. I apologize for any confusion regarding the disclosure statements and the timing of understanding the closing costs. Your input is valuable, and I will take it into account to improve the experience...
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Jeff Prow - Northpointe Bank has received a review with 5 star rating from Ashley D
Reply from Owner
May 6th, 2026 12:35 AM
Ashley, thank you for the excellent rating. I appreciate your support and am here if you need anything in the future.
Jesse was so easy to work with. I felt comfortable being direct and upfront about my situation and he made me feel at ease with moving in the best direction for my family. His expertise and gentle manner truly made all the difference. I owe...
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Reply from Jesse Cronen - Northpointe Bank
May 6th, 2026 12:38 AM
Ashley, I appreciate your kind words. I'm glad to hear that you felt comfortable and at ease throughout the refinancing process. It's appreciated to know that my expertise and approach made such a positive impact on your family's next step....
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Daniel and his team were very easy to work during this process.
Reply from Jesse Cronen - Northpointe Bank
April 30th, 2026 12:36 PM
Eric, thank you for your feedback. I'm pleased to hear that Daniel and his team made the process easy for you. If there's anything else I can assist with, please don't hesitate to reach out.
Went through and explained each part of the process and made sure I understood; answered any questions or concerns I had throughout the process
Reply from Chad Paris - Northpointe Bank
May 7th, 2026 04:55 PM
Thank for the 5 star review Caleb! We do our best to make you comfortable, explain everything in great detail so that you know what to expect AND not feel overwhelmed by the process of buying your first home!! We feel you should not only understand...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender