

Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
When inquiring about different loan lengths I wasn't given all the necessary information to make a decision as to which one we wanted to go with untill we had the paperwork for the 20 year note and saw all the additional fees and interest rate....
read more
Reply from Jesse Cronen - Northpointe Bank
June 2nd, 2026 10:35 AM
Oma, thank you for sharing your feedback. I apologize for any confusion regarding the loan details. It's important to me that you have all the information needed to make an informed decision, and I would like to address any remaining questions...
read more
Jesse and his team are great!
Reply from Jesse Cronen - Northpointe Bank
June 2nd, 2026 10:36 AM
Thank you, Todd, for your kind words. I'm glad to hear that you had a positive experience with me and my team at Northpointe Bank. If there's anything else we can assist with, please feel free to reach out.
They made it easy!
Reply from Jeff Prow
June 8th, 2026 07:20 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Tyler was very responsive and helpful always took my calls and explained every step of the process. Would highly recommend him and his team.
Reply from Tyler Jenkins - Northpointe Bank
June 1st, 2026 01:36 PM
Luke - Thank you again for giving us the opportunity to work with you guys on this transition to your new home! We appreciate the kind words and wish you both continued success!
Tyler was great and provided us with information and options that fit our unique situation.
Reply from Tyler Jenkins
June 1st, 2026 01:37 PM
Matt - It was an absolute pleasure working with you and Larissa on this huge milestone in your journey!
Thank you for trusting us to get you home!
Ken is a trusted professional
Reply from Ken Ahrens
June 5th, 2026 03:30 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Tyler Jenkins was an absolute pleasure to work with throughout our home-buying journey. A family member recommended him for his honesty and candor, and he exceeded those expectations from our very first conversation. He was knowledgeable, thorough,...
read more
Tyler Jenkins was an absolute pleasure to work with throughout our home-buying journey. A family member recommended him for his honesty and candor, and he exceeded those expectations from our very first conversation. He was knowledgeable, thorough,...
read more
Reply from Tyler Jenkins
June 1st, 2026 01:39 PM
Larissa - Thank you so much for the kind words! I couldn't be more thrilled for you and Matt to move into this new chapter in your lives. You are both wonderful people who I will be cheering on from a distance always. I can't wait to see you...
read more
Jesse and his team go above and beyond for their clients. I used them for my personal business and refer to many clients
Reply from Owner
June 23rd, 2026 09:21 AM
Valerie, I appreciate your kind words and support. It's great to hear that you felt we went above and beyond for you, and I'm grateful for your referrals. Please let me know if there's anything else I can assist you with in the future.
Always professional and great communication. Northpointe has many great options for different types of loans
Reply from Jesse Cronen - Northpointe Bank
June 2nd, 2026 10:36 AM
Valerie, thank you for your kind words. I'm glad to hear that you appreciated the professionalism and communication throughout the process. It's great to know that Northpointe's loan options were able to meet your needs.
381–390 of 3722
About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender