Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Jeff was very responsive and knowledgeable. He kept in touch with me through the entire process and madr made sure I understood all of yhe the terms of the loan.
Reply from Jeff Prow
July 6th, 2026 08:05 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Great mortgage company and Jesse is a great asset to the company! He is an expert in the industry and even though he helped us make sense of all the math, he even worked with our real estate agent on the contractuall side to assure our financial...
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Reply from Owner
June 29th, 2026 01:17 PM
Jason, I appreciate your kind words and am thankful for your positive feedback. It's wonderful to know that you view Northpointe Bank as a great mortgage company and see me as a valuable asset. If you have any more questions or need further...
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Jesse takes time to explain the loan process amd helps us manage the financial math problem as well. He also even helped out real estate agent navigate the process in the early stages of her career .
Reply from Jesse Cronen - Northpointe Bank
June 29th, 2026 01:18 PM
Jason, thank you for sharing your experience. I'm happy to know that I could assist not only with the loan process but also in supporting your real estate agent during the early stages of her career. It's important to me that both clients and...
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Everything were provided great and helpful
Reply from Ken Ahrens
July 6th, 2026 08:02 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Expertise and friendly!
Reply from Owner
June 29th, 2026 01:18 PM
Brenda, thank you for your kind words! I'm grateful to hear that you found my expertise helpful and the experience friendly. If there's anything more I can assist you with, please let me know.
Becky was fantastic! I enjoyed talking to her many times!
Reply from Jesse Cronen - Northpointe Bank
June 29th, 2026 01:18 PM
I'm pleased to hear that you enjoyed your interactions with Becky. It's wonderful to know that she made a positive impact on your experience. If there's anything more I can assist you with, please let me know.
The entire process was smooth and quick. Chad promptly answered any questions that I had.
Reply from Chad Paris - Northpointe Bank
July 17th, 2026 06:52 PM
Thanks for the 5-Star review Ashley! Love hearing your experience was smooth and quick as we do everything in our power to make the process easy for our clients yet enjoyable at the same time. Thanks for being awesome yourself and enjoy your...
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process took way too long, Jesse was extremely knowledgeable that's why we stayed witht he process but the time line took forever and getting ahold of somoen was a task.
Reply from Jesse Cronen - Northpointe Bank
June 29th, 2026 05:01 PM
Thank you for taking the time to share your feedback with us. We value hearing about your experience, as it helps us continue to learn and improve. While we understand that unexpected challenges can rise, we appreciate the opportunity to assist...
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Jesse and his team were super helpful throughtout the entire refinance process. Everyone was super informative & communicated in a timely manor. Jesse will be the first person I reach out to for all future home buying & refinancing needs!
Reply from Owner
June 29th, 2026 01:19 PM
Dana, I appreciate your kind words and am pleased to hear that you found the team helpful and communication effective during your refinance process. It's great to know that you plan to reach out for future home buying and refinancing needs....
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As first time home buyers, we didn't know what we were getting into to but our realtor recommended Northpointe. Ken and his assistant made the whole process 100% easier by being very detailed oriented , working with us every step of the way,...
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Reply from Ken Ahrens
July 3rd, 2026 12:22 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender