Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Kept up to date during the entire process for what to expect and where we were.
Reply from Jesse Cronen
August 15th, 2024 11:03 PM
I'm thrilled to hear that you were satisfied with the service and communication during the loan process, Joseph. It's always my goal to keep clients informed and comfortable every step of the way. Thanks a lot for your positive feedback and...
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We started with Michael, no one told us a new person took over,our interest was high and you had to many people calling us. You had 3 people calling us when Michael should've called us. We dont know this couch person and we requested Rhonda...
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Reply from Northpointe Bank
August 19th, 2024 05:17 PM
John - Thank you for providing your feedback. We set a high standard for ourselves and apologize that our service did not meet your expectations. Occasionally there are situations where it is necessary for another loan officer or team to step...
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Tyler was knowledgeable and very happy to help!
Reply from Tyler Jenkins
August 22nd, 2024 06:46 PM
Glad you had a great experience! Congratulations again!
I’ve was very pleased with how quickly the whole process went.
In brief, I feel sure that this mortgage loan would not have happened without Jesse’s educating us and advocating for us. The process was thorough, but that’s to be expected for the type of mortgage for which we were applying. It was not easy,...
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Reply from Jesse Cronen
August 15th, 2024 05:31 PM
I'm truly glad to hear you felt supported and educated throughout your mortgage loan process, Jeffery. It can indeed be a thorough process, but I'm pleased to hear you found it worthwhile. I'm looking forward to continuing to work with you...
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John Dziedzic - Northpointe Bank has received a review with 5 star rating from Joseph H
Dustin Mistelske is by far the best at what he does and has a real passion to helping people in the financial process in regards to buying a home. He makes sure that everything is correct and beneficial to the customer! I have done business...
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Reply from Dustin Mistelske
August 15th, 2024 02:49 PM
Joseph,
My goodness this was detailed and couldn't have been kinder!! You're always a pleasure to work with and I couldn't ask for a more deserving person. Thank you!!
Smooth process, always quick to answer our questions.
Reply from John Dziedzic
October 15th, 2024 02:11 PM
I'm thrilled to hear that you found our process smooth and efficient. Your positive feedback means a lot to me. If you have any further questions, don't hesitate to get in touch. Thanks for the five-star review!
John Dziedzic
John Dziedzic - Northpointe Bank has received a review with 5 star rating from Eric H
Dustin explained everything very detailed
Reply from Dustin Mistelske
August 14th, 2024 06:44 PM
Eric, I am so thrilled for you and your family to be able to move into your Dream home!!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender