Northpointe Bank - Louisville, KY
Committed to making homeownership easy!
Louisville, KY
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Tyler has been super helpful and informative every step of the way! Any questions I had, I knew he was just a text / call away!
Reply from Tyler Jenkins - Northpointe Bank
August 19th, 2026 12:09 PM
Lesley - could not be more excited for you and Paxton! I know this is a huge move for you guys to start a new chapter of life. Congrats again!
Jesse and his team are great to work with. The process was seamless and smooth. I look forward to working with them in the future and will continue to recommend their 5 star service! Thank you to all who were involved and a shot out to Bo Hoffman...
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Reply from Owner
August 31st, 2026 05:25 PM
Katie, I appreciate your kind words and the recommendation. It's wonderful to hear that the process was seamless and smooth for you. I look forward to assisting you again in the future, and I'll pass your thanks along to Bo Hoffman and the...
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Dustin was personable, answered my questions within a reqsonable amount of time, and was great to talk to.
Reply from Dustin Mistelske - Northpointe Bank
August 17th, 2026 12:58 PM
Appreciate the kind words and I'm so happy for you and your family on your 1st home!!
Lindsay was amazing! Super helpful, answered all of my many questions and went above and beyond with solving the issues that popped up. She was also extremely responsive and helped make my first home buying experience less stressful.
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Reply from Lindsay Ratterman - Northpointe Ban...
August 17th, 2026 07:38 PM
I couldn't have been more honored to have helped you all with your first home purchase. It truly means the world of your trust--please don't hesitate to reach out with anything!
I belive my husband has been in contact with you about our frustrations regarding the post closing closing experienc. This is whybinwould not revommend Northpointe to friends or family.
Reply from Jesse Cronen - Northpointe Bank
August 20th, 2026 01:37 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Everything was organized and I received great service. Thank you so much.
Reply from Kelly Lee - Northpointe Bank
August 16th, 2026 11:25 PM
Thank you so much Sandi. I am happy we were able to figure out a plan for you to accomplish your goals!
We are happy we went with Tyler and his team. We had a great experience!
Reply from Tyler Jenkins
August 19th, 2026 12:10 PM
Jhon - I'm grateful to have had the opportunity to work with you and Jennyfer through the process! Congrats on your new home!
Jesse and Bo are great to work with! They're responsive even when they're off the clock, unlike my experience with others.
Reply from Jesse Cronen - Northpointe Bank
August 14th, 2026 02:02 PM
Kevin, thank you for your kind words. I'm glad to hear that Bo and I could provide the responsive service you needed. It's important to us to be there for our clients whenever they need us.
Couldn't be more appreciative of the overall experience and service. The process was extremely smooth and I was informed every step of the way.
Reply from Kelly Lee
August 16th, 2026 11:26 PM
Jeremy, thank you for those kind words. I am happy we were able to work this out so that you could breathe a little bit with your finances! We will definitely be talking again when those rates get back down!
Great experience with Kelly, and we were able to borrow the amount of HELOC funds we need
Reply from Kelly Lee
August 16th, 2026 11:27 PM
Leah, I can't wait to see the progress on the new home. So glad we were able to pull this together for you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender