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Northpointe Bank - Louisville in Louisville, KY

Northpointe Bank - Louisville, KY

Committed to making homeownership easy!

Louisville, KY
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
Sat
closed
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • S
    Sandra P
    Louisville, KY
    Posted on August 19th, 2026 12:17 PM
    The process was reasonable and went smoothly.
    Reply from Lindsay Ratterman - Northpointe Ban...
    August 19th, 2026 12:24 PM
    Thank you for allowing me to assist you with your first home purchase. Thank you for the trust—don’t hesitate to ever reach out with any questions!
  • N
    Natalie L
    Radcliff, KY
    Posted on August 18th, 2026 10:19 PM
    Kelly and her team was great to work with. We appreciate all their help! Thank you!
    Reply from Kelly Lee - Northpointe Bank
    August 21st, 2026 08:17 PM
    Thank you Natalie. Glad it all worked out and you all were able to stop paying rent.
  • A
    Alejandro M
    Louisville, KY
    Posted on August 18th, 2026 07:34 PM
    Lindsay was amazing throughout the whole proccess! She was super helpful and always had an answer or found a solution to any problem we had. I 100% would recommend her!
    Reply from Lindsay Ratterman - Northpointe Ban...
    August 18th, 2026 07:40 PM
    This makes me so happy—I couldn’t be more thrilled for you all and your adorable new home! Thank YOU for trusting me with your first home purchase—please don’t hesitate to reach out if you ever need anything!
  • M
    M A
    Posted on August 18th, 2026 01:03 PM
    Jeff Prow - Northpointe Bank has received a review with 5 star rating from M A
    Reply from Owner
    August 20th, 2026 12:58 PM
    Thank you for the 5-star rating. I'm glad to see your positive feedback and appreciate your support.
  • M
    Matthew A
    Daphne, AL
    Posted on August 18th, 2026 01:02 PM
    i had an issue with my original lender and my closing was coming quick, I had to pivot, I was given Jesses contact and he got it done with in a week!
    Reply from Jesse Cronen - Northpointe Bank
    August 18th, 2026 01:23 PM
    Matthew, I'm grateful you shared your experience. It's great to know I could assist with your closing in such a tight timeframe. If you have any more questions or need further assistance, feel free to reach out.
  • T
    Tatia D
    Posted on August 18th, 2026 11:32 AM
    Jeff Prow - Northpointe Bank has received a review with 5 star rating from Tatia D
    Reply from Owner
    August 31st, 2026 05:24 PM
    Tatia, thank you for the wonderful rating. I'm grateful for your support and trust in my services at Northpointe Bank.
  • T
    Tatia D
    Salt Lick, KY
    Posted on August 18th, 2026 11:32 AM
    Jesse was so helpful and answered all of our questions promptly. He insured everything went smoothly and was very friendly and patient
    Reply from Jesse Cronen - Northpointe Bank
    August 18th, 2026 01:23 PM
    Tatia, thank you for your kind words. I'm glad I could assist in answering your questions promptly and ensuring everything went smoothly. Your feedback about my friendliness and patience means a lot to me.
  • C
    Caleb H
    Posted on August 17th, 2026 10:39 PM
    First time home buyer, made contact with Jesse and his team multiple times and they were very helpful with answering questions and explaining the process and possible routes to take.
    Reply from Owner
    August 18th, 2026 01:23 PM
    Caleb, thank you for your kind words. I'm happy to hear that my team and I could assist you as a first-time homebuyer by answering your questions and explaining the process. If you have any more questions in the future, feel free to reach out....
    read more
  • J
    Joshua H
    Louisville, KY
    Posted on August 17th, 2026 10:39 PM
    First time home buyer, made contact with Jesse and his team multiple times and they were very helpful with answering questions and explaining the process and possible routes to take.
    Reply from Jesse Cronen - Northpointe Bank
    August 18th, 2026 07:29 AM
    Joshua, thank you for sharing your experience. I'm happy to know that my team and I could assist you with your questions and provide clarity throughout the home buying process. If you have any more questions in the future, please feel free...
    read more
  • E
    Elena N
    Louisville, KY
    Posted on August 17th, 2026 09:20 PM
    Everything for the most part moved very smoothly. Lindsay always called back and kept intouch with us.
    Reply from Lindsay Ratterman - Northpointe Ban...
    August 18th, 2026 01:14 PM
    Thank you for allowing us to make such an important purchase happen for you and your family. I appreciate your trust in allowing me to assist! Soak up those sweet baby snuggles!
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender