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Northpointe Bank - Louisville in Louisville, KY

Northpointe Bank - Louisville, KY

Committed to making homeownership easy!

Louisville, KY
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Mon
8 AM to 6:30 PM
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM(Open now)
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • R
    Robin J
    Milton, KY
    Posted on July 18th, 2025 07:40 PM
    I was able to purchase a home with limited funds and a great real estate and loan officer fighting for me to have as much as I was able in the situation I was in.
    Reply from John Dziedzic - Northpointe Bank
    July 21st, 2025 11:47 AM
    Glad to get you into your new home. Fresh starts are always a great thing. Let me know if you ever need anything.
  • R
    Robin H
    Louisville, KY
    Posted on July 18th, 2025 07:08 PM
    Bo was very prompt with any questions.
    Reply from Jesse Cronen - Northpointe Bank
    July 18th, 2025 07:12 PM
    It's great to hear that Bo was prompt in addressing your questions, Robin. Providing timely and clear communication is something I value highly. If there's anything further I can do for you or if you have any additional questions, please don't...
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  • F
    Faith M
    Posted on July 18th, 2025 04:33 PM
    Kelly Lee - Northpointe Bank has received a review with 5 star rating from Faith M
    Reply from Owner
    September 16th, 2025 09:00 PM
    Thank you for the 5 star review.
  • F
    Faith M
    Irvington, KY
    Posted on July 18th, 2025 04:33 PM
    Kelly Lee was quick with responses despite family affairs and her daughter's wedding. Always punctual, professional, hard working and kept me well informed. Very happy with my experience!
    Reply from Kelly Lee - Northpointe Bank
    July 23rd, 2025 06:22 PM
    Thank you, Faith. I really appreciate you and am so happy that we were able to get you the grant as well. And thanks for allowing me some time for my family. It was definitely fun trying to balance both the wedding and all the business, but...
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  • R
    Ricardo P
    Louisville, KY
    Posted on July 18th, 2025 01:51 PM
    Tyler and his team were an absolute pleasure to work with! We were especially pleased by their patience and willingness to answer all our questions/concerns, even if they were rudandant at times. They were also very timely in responding. I...
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    Reply from Tyler Jenkins - Northpointe Bank
    July 18th, 2025 08:34 PM
    Rick - Thank you again for the opportunity to guide you and Yolanda through this process. It can be stressful dealing with 21 day closing time period and a bridge loan, but you guys handled the process like pros. Thank you again for your service...
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  • S
    Summer P
    Posted on July 18th, 2025 12:23 PM
    Very professional, communicates well. Got our loan started and closed quickly! Will be using them again in the future
  • D
    Darren P
    Shelbyville, KY
    Posted on July 18th, 2025 12:20 PM
    We had a precious loan officer from another company working on our loan and it turns out he wasn't qualified. Therefore we had to switch mid contract and Chad picked up the pieces and got our loan closed very quickly, was professional, polite,...
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    Reply from Chad Paris - Northpointe Bank
    July 18th, 2025 01:16 PM
    Thank you so much Darren for the high praise and 5 star review! I know you guys were treated very poorly by the other company but glad Craig was able to get us connected and we were able to save the day and keep you guys under contract to buy...
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  • K
    Katherine A
    Louisville, KY
    Posted on July 17th, 2025 11:50 PM
    Jesse was on top of ensuring we submitted the necessary paperwork in a short period of time.
    Reply from Jesse Cronen - Northpointe Bank
    July 17th, 2025 11:58 PM
    Thank you, Katherine, for taking the time to share your experience. I'm glad I could assist in helping you get everything in order quickly. Ensuring a smooth and efficient process is a top priority for me. If you have any questions or need...
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  • R
    Robert S
    Louisville, KY
    Posted on July 17th, 2025 03:47 PM
    Everything went great. Thanks Bob
    Reply from Ken Ahrens
    July 24th, 2025 03:47 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • N
    Natalie N
    Posted on July 17th, 2025 02:44 PM
    Chad was great to work with and made the process of buying my first home as seamless as possible! He was on top of communication and super responsive when needed, while also managing to be very personable.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender