Ruoff Mortgage - Lorain, OH

Lorain, OH

4.95

(975)

Mortgage

Mortgage Loan Officer

Contact Info

(440) 538-0071

Lorain, OH

https://www.ruoff.com/lending-centers/lorain

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM

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4.95

(975)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Jim was great. He consistently gave updates, and was very clear in his communication throughout the process.

Reply from Jim Cook, Ruoff Mortgage

July 15th, 2024 07:38 PM

I'm thrilled to hear you had such a positive experience, Irvin! Your feedback is greatly appreciated. I make sure to keep my clients updated and communication clear, so it's wonderful to know that was beneficial for you. If you need anything...

Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Donnie K

Reply from Owner

July 30th, 2024 12:44 PM

So happy to hear about your positive experience, Donnie! Your high rating is much appreciated. We at Ruoff Mortgage always aim to provide top-notch service. Don't hesitate to reach out if you need any further assistance. Thank you for choosing...

The whole Ruoff team was informative & insured that I got everything I needed to have an ease of purchasing a house.

Reply from Rodney Reynolds, Ruoff Mortgage

July 30th, 2024 12:44 PM

I'm thrilled to hear that you found our process at Ruoff Mortgage informative and that it ensured a smooth home buying experience for you, Jajuan. Your positive feedback means a lot. If you have any other needs or questions in the future, don't...

Lynne has always been very helpful even when I did not purchase a home 4 years ago, and she picked up right were we left off.. It was nice to finally have someone who gets you and your worries... thank you

Reply from Lynne Kearis, Ruoff Mortgage

May 13th, 2025 01:20 PM

I'm thrilled to hear that you had a positive experience with Ruoff Mortgage. It was a pleasure assisting you, and I appreciate your wonderful feedback. If you have any further questions or need assistance in the future, please don't hesitate...

There were 2 things I wish had been different in this experience, the first one was uncontrollable by Ruoff which was the property taxes went up at last minute. The other was the tax certificate. I really would have liked to obtain that but...

Reply from Felix Velez, Ruoff Mortgage

July 10th, 2024 02:51 PM

Hello Monty, Firstly, thank you for taking the time to provide your feedback and for rating our service high despite some issues faced. I'm sorry to hear about the last-minute property tax increase and understand the frustration. Unfortunately,...

Scott was very knowledgeable and always a pleasure to deal with

Reply from Scott Dillen, Ruoff Mortgage

July 8th, 2024 04:07 PM

I appreciate your kind words, Jennifer. It was my pleasure to assist you and so happy for you and Matt. Your positive feedback means a lot to me. Let me know if there's anything else I can do for you in the future. Enjoy your new home and thanks...

Scott was very knowledgeable and always a pleasure to deal with

Reply from Scott Dillen, Ruoff Mortgage

July 8th, 2024 04:14 PM

So glad to hear you had a positive experience, Matthew! I strive to provide the best service for every client and hearing feedback like yours makes it all worthwhile. Thanks for choosing Ruoff Mortgage. Congrats on your new home and looking...

It's a great company to work with 5 star service.

Reply from Rodney Reynolds, Ruoff Mortgage

July 10th, 2024 02:52 PM

I'm really glad to hear that you found our service to be top-notch, Tammy. We at Ruoff Mortgage strive to give our customers the best experience possible. Thank you for your kind words and for the 5-star review. It's been a pleasure working...

Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from Bernard W

Reply from Owner

July 10th, 2024 02:53 PM

Thank you, Bernard, for the great rating! I'm thrilled to hear that your experience with Ruoff Mortgage was positive. If there's anything further you need or any other questions you have, don't hesitate to reach out. Appreciate your support....

Rodney was very knowledgeable and professional. I would recommend him to anyone looking to get a mortgage.

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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