Ruoff Mortgage - Lorain, OH
Lorain, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Jim Cook, Ruoff Mortgage has received a review with 5 star rating from Carrie B
Reply from Owner
July 31st, 2026 05:42 PM
Thank you, Carrie, for the great rating. I appreciate it and am here if you need any assistance in the future.
How my loan officer (Scott Dillen) was on top of things,updates and very responsive to any questions I had.
Reply from Scott Dillen, Ruoff Mortgage
July 20th, 2026 05:59 PM
I appreciate your feedback, Jose. I'm glad to know that you found my responsiveness and updates helpful throughout the process. If you have any more questions or need assistance in the future, I'm here to help.
We have worked with Rodney Reynolds through the home buying processes. That should be testament enough! Would highly recommend! He is available to answer all of our questions and makes the process go smoothly!
Reply from Owner
July 31st, 2026 05:34 PM
Jamie, I'm pleased to know that I've been able to assist you through the home buying processes and make things go smoothly. Your recommendation and trust mean a lot to me. If you have any questions in the future, feel free to reach out!
We have worked with Rodney on three home buying processes so far! that should be testament enough. Rodney continues to be great to work with and answers all of our questions throughout the whole process. Would recommend 100%.
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Reply from Rodney Reynolds
July 30th, 2026 04:01 PM
Jamie, I'm thankful for your continued trust in me through three home buying processes. It's good to know that I've been able to answer your questions and make the experience positive each time. I truly appreciate your recommendation!
Very friendly and very helpful
Reply from Owner
July 31st, 2026 05:36 PM
I'm grateful for your kind words, Dean. It's wonderful to hear that you found my assistance both friendly and helpful. If you have any more questions or need further assistance, please don't hesitate to reach out.
Everything u did was great
Reply from Jim Cook
July 30th, 2026 03:55 PM
Dean, I appreciate your positive feedback. I'm glad to know that you were happy with everything. If there's anything else you need, feel free to reach out.
Great, friendly, and very knowledgeable!
Reply from Owner
July 31st, 2026 03:05 PM
I'm glad to hear you found my service friendly and knowledgeable, D.P. If you have any more questions or need assistance in the future, feel free to reach out.
Friendly, consistent, and knowledgeable
Reply from Scott Dillen, Ruoff Mortgage
July 20th, 2026 03:37 PM
I appreciate your kind words, Amanda. I'm glad to know that you found my approach friendly and consistent. If there's anything else you need or any questions you have, feel free to reach out.
Jim was effectively communicative, transparent and easy to work with. This is my first home buying experience and I had a ton of questions, he never made me feel bad for not knowing simple things! Easy to talk with.
The entire process was much less stressful thanks to their team. They clearly explained each step, communicated well with us and our realtor, and handled everything efficiently. They were always available to answer questions and made the process...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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