Ruoff Mortgage - Lorain, OH
Lorain, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Felix was very professional and very knowledgeable.he made the process very smooth.thank you
Reply from Felix Velez, Ruoff Mortgage
March 28th, 2025 07:34 PM
I'm glad to hear that your experience was smooth and professional. Thank you for your kind words, Bernard. It was a pleasure assisting you throughout the process.
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Ruoff Mortgage - Lorain
Ruoff Mortgage - Lorain has received a review with 4 star rating from Hunter P
Reply from Owner
October 20th, 2024 03:07 PM
Hi, Hunter. Thank you very much for your rating! We are glad you had a pleasant experience.
Felix Velez, Ruoff Mortgage has received a review with 5 star rating from Reba E
Felix communicated with us constantly. Always made sure we understood the whole process!
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Ruoff Mortgage - Lorain
This was by far an amazing experience. Very transparent, upfront and empathetic to my situation. I was always kept up to date on any new updates and closed about a week a head of schedule. If you are wondering who should service your next home...
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Reply from Owner
October 16th, 2024 12:47 PM
Hello Chris. Thank you for your wonderful feedback! We’re thrilled to hear that you had such an amazing experience with Rodney and his team. Their commitment to transparency, empathy, and keeping clients informed is truly what sets us apart....
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Jim was extremely patient and helpful throughout the entire process. Highly recommend.
Reply from Jim Cook
October 24th, 2024 05:23 PM
Matthew, I'm thrilled to hear that you had such a positive experience with us at Ruoff Mortgage. Your kind words mean a lot to me. I always strive to be patient and helpful, so it's great to hear that this was reflected in your interactions...
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Lynne Kearis, Ruoff Mortgage
Lynne is a consummate professional who is somehow always available to answer any questions we had really at any time of the day (I hope they are paying you overtime Lynne haha). We ran into an issue when the Ruoff website was down for maintenance...
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Reply from Owner
February 10th, 2025 04:29 PM
Colton, I truly appreciate your kind words and this fantastic review! I'm happy I could be there for you throughout the process, and yes, they do take extra great care of me. Thank you once again for trusting me with your home financing needs....
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Lynne Kearis, Ruoff Mortgage
It is always a pleasure working with Lynne, she is a consummate professional who went above and beyond to get us closed on our refinance. She communicated well, expediently and candidly. I cannot thank her enough for all of her hard work and...
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Reply from Lynne Kearis, Ruoff Mortgage
April 7th, 2025 07:21 PM
Hi Colton, It's lovely to hear such positive feedback! Thank you for the stellar rating. As a professional committed to serving my clients, I'm always ready to go the extra mile to ensure a smooth and efficient process. I'm glad to know that...
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Timely answers to my questions…
Reply from Jim Cook, Ruoff Mortgage
November 12th, 2024 01:10 PM
I'm really glad to hear that you found my responses timely, Daniel. It's my top priority to ensure that all your queries are addressed promptly and accurately. I'm happy to know that I was able to contribute to a positive experience for you...
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It was everything done Wright
Reply from Scott Dillen, Ruoff Mortgage
October 1st, 2024 03:19 PM
Always great to see a long-term plan work out. Congrats to you both and thanks for Trusting in me.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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