Ruoff Mortgage - Lorain, OH
Lorain, OH
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Mon
9 AM to 5 PM
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
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Reviews from Web
As first time home buyers Jim was extremely patient and helpful
Reply from Jim Cook
December 3rd, 2025 03:47 PM
I'm pleased to hear that your first home buying experience went smoothly, Abigail. Supporting you with patience and guidance during this significant step was my priority. Should you have any further questions or need assistance down the road,...
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Ruoff Mortgage - Lorain
Ruoff Mortgage - Lorain has received a review with 5 star rating from Chris S
Reply from Owner
November 26th, 2025 02:21 PM
Thank you for your 5-star rating, Chris! We appreciate your feedback and are delighted to hear about your positive experience. Thank you for choosing us!
Scott was very knowledgeable and helpful. He kept me well informed during the whole process.
Reply from Scott Dillen, Ruoff Mortgage
November 21st, 2025 05:34 PM
I appreciate your feedback, Christopher. Ensuring you're well informed throughout the process is a priority for me, and I'm glad to know I could assist you effectively. If you have any future questions or need further assistance, please feel...
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Felix was more than excellent. He guided me through the whole process with knowledge, professionalism and patience. He was always available to all the crazy question and ignorance that I had, no matter the time or day. I tought it was impossible...
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Reply from Felix Velez
November 28th, 2025 04:17 PM
I'm truly thankful for your kind words, Reyna. It was my pleasure to assist you throughout your home-buying journey, and I'm glad to hear that you found the process smooth and pleasant. Your recommendation means a lot to me. If you ever have...
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Rodney was great! He is very knowledgable, personable, and provided excellent service and communication throughout the process!
Reply from Rodney Reynolds
November 28th, 2025 04:13 PM
I'm grateful for your kind words, Jasmin. I'm glad to hear that you found the service and communication helpful during the process. If you ever have more questions or need assistance in the future, please let me know.
Felix was excellent throughout, from the initial call to close, Felix treated us with respect and dignity - would recommend him to anyone and everyone. Thanks again for getting us into our home !
Reply from Felix Velez
November 25th, 2025 08:34 PM
Thank you, Jacob, for your kind words. I'm pleased to hear that you felt respected and supported from our initial conversation through to closing. It was my pleasure to help you get into your new home. If there's anything else you need or if...
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Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from WANDA R
Reply from Owner
May 16th, 2024 05:25 PM
Hi, Wanda. Thank you for taking the time to rate us!
Rodney and his team did an excellent job. Rodney always kept us up date on all the information making the process easy and quick. I will recommend Rodney and his team to anyone that is looking to start the home buying process. 👍
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Reply from Rodney Reynolds
November 22nd, 2025 03:14 PM
Thank you for sharing your positive experience, Wanda. I'm pleased that you found the process straightforward and efficient. Keeping clients informed is a priority, and I'm glad to hear it made a difference for you. If there's anything more...
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Rodney Reynolds, Ruoff Mortgage has received a review with 5 star rating from X91
Excellent service.
Reply from Rodney Reynolds
November 21st, 2025 11:27 PM
I appreciate your feedback, Brandon. It's great to know that you were satisfied with the service. If you need any more assistance or have further questions, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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