

Ruoff Mortgage - Lexington, KY
Lexington, KY

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
Nope very happy
Anna was amazing. The best possible person I could have gotten to help me through this process. She was a joy to talk to and really cared about me my kids and our situation. More than just someone trying to close a mortgage. I would definitely...
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Reply from Anna Pitcock
April 23rd, 2024 02:42 PM
Thank you so much for your kind words, Joshua. I'm delighted to hear that you had such a positive experience working with me and the rest of the Ruoff Mortgage team. It was a pleasure assisting you and your family through the process. Your...
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Nick is an amazing Loan Officer. It was our first time buying a house and he walked us through every step. Nick is extremely kind and quickly responds to any questions. My wife and I couldn’t have asked for a better person to have on our team...
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Nothing! The experience was fantastic!
Reply from Anna Pitcock
April 23rd, 2024 02:42 PM
I'm absolutely delighted to hear that you had such a positive experience, Brent! Your satisfaction is my top priority, so it's wonderful to know that our efforts at Ruoff Mortgage met your expectations. Thank you so much for this perfect rating!...
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Everything was great!!! Anna is the best
Reply from Anna Pitcock
April 23rd, 2024 02:43 PM
It's heartwarming to read your feedback, Daniel! I'm thrilled that you had a great experience with me at Ruoff Mortgage. Your satisfaction is my top priority. I take pride in providing top-tier service to every client, and it's wonderful to...
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Anna Pitcock and Amanda were wonderful working with me. And Miss VINCENT was also very helpful and worked with me and wonderfully. And during my refinancing, they were able to find things that was also incorrect in my financial report. I was...
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Reply from Anna Pitcock
April 23rd, 2024 02:43 PM
I'm truly humbled by your kind words, Cynthia. I'm glad to know that you had a positive experience with our team at Ruoff Mortgage. Helping clients like you navigate the refinancing process smoothly and ensuring accuracy in all areas is our...
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Katelyn Watkins and her team were on top of everything every step of the way. Purchasing a home from another state across the country can be daunting but Ruoff and the Lexington Team made it simple and easy!Contact Katelyn if you want a SUPER...
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Reply from Owner
July 21st, 2023 09:03 PM
Greetings Lisatony,Thank you so much for taking the time to leave us this wonderful review! We are thrilled to hear that Katelyn Watkins and our Lexington Team provided you with exceptional service during your home purchase. It's great to know...
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Katelyn Watkins and her team were on top of everything every step of the way. Purchasing a home from another state across the country can be daunting but Ruoff and the Lexington Team made it simple and easy!Contact Katelyn if you want a SUPER...
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Reply from Owner
August 7th, 2023 12:00 AM
Greetings Lisatony,Thank you so much for taking the time to leave us this wonderful review! We are thrilled to hear that Katelyn Watkins and our Lexington Team provided you with exceptional service during your home purchase. It's great to know...
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Everything was perfect!
Reply from Anna Pitcock
April 23rd, 2024 02:44 PM
I'm so glad to hear you had a perfect experience, Seth. Your satisfaction is my top priority, and knowing that you rated my service as 5 stars really means a lot to me. Thank you for taking the time to share your positive experience with Ruoff...
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Very friendly and pleasant to work with. There were just a couple speed bumps that were probably a side effect of being out of state.
Reply from Anna Pitcock
April 23rd, 2024 03:09 PM
I appreciate you taking the time to leave a review, Daniel. I'm delighted to hear that you found our interactions friendly and pleasant. I apologize for the speed bumps you experienced due to being out of state. I'm continually working to streamline...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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