Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Nick Edgerly, Ruoff Mortgage
I was extremely happy with Ruoff mortgage. Our loan officer Nick was so helpful and kept us up to date on everything. He was so friendly and was always there if we had any questions. I was also surprised about how quick they accepted our application...
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Reply from Nick Edgerly, Ruoff Mortgage
July 10th, 2025 02:36 PM
Thank you for the kind words Heather! You were wonderful and easy to work with, and I'm so glad we got you to the closing table. Thank you for the opportunity to help and I hope you love your new home!
for
Nick Edgerly, Ruoff Mortgage
Everything. It was our first time selling and buying a brand new home and they did all they could do to make the process as easy as possible
Reply from Nick Edgerly, Ruoff Mortgage
July 10th, 2025 02:35 PM
Thank you so much for the kind words Shawn! It means more than you know, and I'm truly honored to help. I hope you love your home for years to come!
for
Nick Edgerly, Ruoff Mortgage
I had an excellent experience working with Nick! He was knowledgeable, responsive, and made the entire mortgage process feel smooth and stress-free. From start to finish, he kept me informed, answered all my questions clearly, and truly went...
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Reply from Nick Edgerly, Ruoff Mortgage
July 1st, 2025 03:18 PM
Thank you so much for the kind words Aaron! It was an honor to work with you and for being great to work with as a client. I hope that your home serves you and your family for many years to come!
Racee was amazing! Great to work with. There seemed to be a lot of snags with underwriting in needing documentation and payoffs, then not needing them. Our loan was complicated, and Racee communicated well, but there were frequent, unexpected...
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Reply from Racee Greene, Ruoff Mortgage
June 29th, 2025 03:23 PM
Thank you Christine for taking the time to respond. These reviews help us grow and improve. As you know, you have some amazing children... all so incredibly kind and thoughtful. So kudos to you!!! It was such a pleasure getting to serve you...
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Racee was amazing! She was quick to answer the phone and had solutions for any issues that came up. We just had lots of hoops to jump through for our unique situation. The underwriters were also not consistent in telling us what we needed upfront,...
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Reply from Racee Greene, Ruoff Mortgage
June 28th, 2025 04:28 PM
Thank you Noel for taking the time to respond. We did have several hurdles causing new items to be needed but we made it and I couldn't be more excited for you! So incredibly honored to have served you and your sweet family. Make lots of wonderful...
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Racee was great! She was patient , kind, and grac throughout the whole proces.
Reply from Racee Greene, Ruoff Mortgage
June 27th, 2025 03:28 PM
Thank you Adonee. It was such an honor to serve you and your sweet family. Loved holding your baby boy at closing - only wished it would have lasted longer so I could have had MORE baby snuggles!
Anna Pitcock, Ruoff Mortgage has received a review with 5 star rating from A G U
Anna's personalized service made the entire process easy and she also made it fun. I could talk about chickens with her all day. She is a real asset to the organization.
Incredible efficiency, transparency, responsiveness and friendliness! A+++
Reply from Racee Greene, Ruoff Mortgage
June 26th, 2025 03:26 AM
Thank you so much John! It was so great to get to meet you and your lovely wife and son. So grateful for the opportunity to serve you!
attention to detail, very quick and efficient , made us feel like a priority
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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