Ruoff Mortgage - Lafayette, IN
Lafayette, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
I was bery pleased for most part Only issue i I had was loan butler was not consistent sometimes it would work great but others it took me to login screen and I never set this up so I would have to find an email that went straight to my documents...
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Rene Mullen, Ruoff Mortgage has received a review with 4 star rating from Antonio T
The patient and the process were thoroughly comprehended. Occasionally, when she was not occupied with her work, she would still respond to our inquiries, even though she was not obligated to do so.The Terrell family would like to express their...
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Reply from Rene Mullen
March 31st, 2026 12:41 PM
I deeply appreciate your heartfelt words, Antonio. It's important to me that you felt supported and understood throughout the process. Your acknowledgment of my efforts even outside regular hours means a lot. If you have future needs or questions,...
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Sheila was friendly and warm. Easy to talk to! Answered any and all questions very promptly.
Reply from Sheila Welsh, Ruoff Mortgage
March 23rd, 2026 08:21 PM
I'm glad to hear that you found me approachable and responsive, Deborah. Ensuring you feel comfortable and informed throughout the process is very important to me. If any other questions arise or if there's anything else I can assist you with,...
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Sheila and Ruoff were great to work with. Highly recommend!
Reply from Owner
March 23rd, 2026 08:22 PM
Courtney, it's great to hear that you had a positive experience working with me and Ruoff Mortgage. I appreciate your recommendation and am here if you have any future questions or needs. Thank you for your review! Enjoy your new home!
Sheila was knowledgeable, kind, and Understanding . She knew this can be a stressful experience and made it better! So lucky to have her, will use her again in the future for any refi needs!
Reply from Sheila Welsh, Ruoff Mortgage
March 17th, 2026 03:47 PM
Courtney, it's great to hear that you felt supported and understood during this process. Making the experience less stressful for you is always a priority. I'm grateful for your trust and look forward to assisting you with any future refinance...
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Beth Garrett, Ruoff Mortgage has received a review with 5 star rating from Stacey S
Reply from Owner
March 20th, 2026 10:16 AM
I appreciate your positive rating, Stacey. If you ever need assistance or have questions in the future, I'm here to help.
I'm so sorry for my delay in completing this survey. I feel pulled in a million directions and not keeping up with messages well. Beth was amazing to work with. She was patient and responsive and I felt like she worked hard to give me the best...
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Reply from Beth Garrett
March 19th, 2026 10:57 PM
Thank you for taking the time to leave such a thoughtful review, Stacey. I completely understand how busy things can get, and I'm glad I could assist in a way that worked well for you. It's important to me to provide the best possible support...
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Sheila did a great job walking me through the process and making the loan application and home buying process easy to manage.
Reply from Sheila Welsh, Ruoff Mortgage
March 10th, 2026 01:48 PM
Thank you for sharing your experience, Katherine. I'm pleased to hear that I could help make the loan application and home buying process more manageable for you. If you have any further questions or need assistance in the future, feel free...
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Brian Winger, Ruoff Mortgage
Brian Winger, Ruoff Mortgage has received a review with 5 star rating from Dylan H
Reply from Owner
March 16th, 2026 01:20 PM
I appreciate your positive rating, Dylan. Thank you for your trust in Ruoff Mortgage. If you need any assistance in the future, feel free to reach out.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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