
Lacey, WA
Lacey, WA

1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan o... Show More
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This was the easiest loan we have ever been through! We will definitely be back for future support!
Reply from ShyAnne Haney
March 23rd, 2026 05:36 PM
Thank you so much Brandy, I am so happy you guys were happy and I was able to help you out with what you needed. I will be honored to help you in the future (or anyone you may know ;-) )
Shy-Anne was very communicative and knowledgeable- I really appreciated the fast and easy-to-understand answers to the questions we asked.
Reply from ShyAnne Haney
March 13th, 2026 04:58 PM
Thank you so much for trusting me Morgan through the entire process. You were a true pleasure to help and I am so happy you got into your new home. Please let me know how I can help you in the future!
She kept in touch with us throughout the process. The only item we had a real problem with was the appraisal. We didn't see it as being fair. It was a long and tedious process and she took care of us the entire way.
Reply from ShyAnne Haney
March 13th, 2026 04:59 PM
Thank you Steven for trusting me to help you guys get started on your project. I know the appraisal put a damper on the process but know that once that home is complete you will hopefully see a more favorable return. You guys were a pleasure...
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From day 1 the open communication was top notch. Every question or concern I had were addressed promptly by Shy-Anne and she madebsure that we understood the process and just overall made what could be a very overwhelming experience very smooth...
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Reply from ShyAnne Haney
March 13th, 2026 05:00 PM
Thank you so much Tarina, I cant wait to see the finished project later this year. I appreciate you trusting me through a really long process and want you to know what a pleasure you were to help!
We originally got started with a dofferent lender who lacked communication and wasted 3 months of our time before revealing they couldnt help us. Troy was the complete opposite. He communicated with us through the whole process, was extremely...
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Everything from the communication tithe answering of questions. Mike takes times ti make sure you understand and feel comfortable every step of the way.
Shy-Anne made the process supeer simple and convienent. She was very responsive to questions and concerns, even after hours. She stayed on top of things for us and reminded us if there was anything we missed.
Reply from ShyAnne Haney
March 13th, 2026 05:01 PM
Thank you so much for trusting me through the process, you were such a pleasure to help. Thank you for your service and please let me know how I can help you in the future.
Good Communication
Reply from ShyAnne Haney
March 13th, 2026 05:02 PM
Thank you Zach, I am so glad you were able to get into your new home. I appreciate you trusting me to help you.
allwas willing to answer question and never seemed to be to busy to help.
Tro was there to communicate with us all the time and he was also patient when things went slower than expected.
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About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved in-house, cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, WOWED customers.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.