
Lacey, WA
Lacey, WA

1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan o... Show More
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Troy was very helpful, the support was excellent. Very supportive and understanding of us being new to this process. Was patient and guided us thru everystep. We were definetly in the best hands. Troy is very knoweledgeable, professional and...
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Troy was fantastic to work with throughout the entire loan process. He managed our account very well and kept us updated every step of the way. Whenever we had questions, Troy was able to explain everything clearly. He was also incredibly responsive....
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Every step of the process was wonderful!
Reply from ShyAnne Haney
August 20th, 2026 05:28 PM
Thank you Suzanna for trusting me to help your journey to Washington state. It has been my pleasure in helping you. Please let me know what I can do for you in the future!
From the very beginning, working with ShyAnne exceeded our expectations. She guided us through every step of the mortgage process, patiently answered all of our questions, followed up whenever challenges arose, and maintained clear and consistent...
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Reply from ShyAnne Haney
August 20th, 2026 05:33 PM
David, I dont even know what to say, that just made my day....when we first started down this road we all joked about if it was even possible to put it all together. I am so very happy that the answer to that was a triumphant YES! I cant even...
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Thank you for
Reply from ShyAnne Haney
August 15th, 2026 08:41 PM
Thank you Brook for trusting me through the process, I am so glad I was able to help you get into your new home, you guys were such a pleasure to help!
Shy- Anne was extremely knowledgeable and very helpful during the whole process. She communicated every step of the way. She made a commonly stressful experience easy.
Reply from ShyAnne Haney
August 9th, 2026 02:22 PM
Thank you Julia, I know you had other choices and am honored that you chose me and trusted me. I'm so happy for you guys, welcome to Washington!
i Can not say enough about how awsome troy was in working with us on our loan. 100% outstanding .
Troy communicated well with me, he was quick to respond and gave detailed information on what I needed to do next. Between emails and phone calls Troy kept me on track to process my loan in a timely manner. He also reached out to my house vendors...
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Very helpful during the entire homebuying process answered all of our questions at any time.
Reply from ShyAnne Haney
July 27th, 2026 07:58 PM
Thank you Erin, you guys were a true pleasure to help and I am so glad you got the home you wanted. I hope your boy and horse are loving it! <3 Please let me know what I can do for you in the future or if you know of anyone that I could help as well!
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Shyanne was great! I loved that we were able to text while I was working this helped me keep things moving along
Reply from ShyAnne Haney
July 14th, 2026 04:31 PM
Thank you Jennifer, I was so glad the guys at work referred you to me and I was able to help you get what you needed done! Please let me know if there is anything in the future I can help you with!
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About
1st Security Bank Home Lending is dedicated to giving you the best customer service in the mortgage industry.
We are part of a wonderful community bank serving the Puget Sound area. Our mission is to WOW each and every client.
With loan officers who have tremendous experience and success, backed by an incomparable support staff, we are able to find loans that fit your lifestyle, financial goals and budget. We can help you choose from a full list of loan products, many of them unique to our bank.
And we offer fast service. Loans are approved in-house, cutting the wait time substantially--loans are often closed loans within 30 days.
We look forward to serving you, and adding you to our list of happy, WOWED customers.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
No statement on this site is a commitment to make a loan. Loans are subject to borrower qualifications, including income, property evaluation, sufficient equity in the home to meet Loan-to-Value requirements, and final credit approval. Approvals are subject to underwriting guidelines, interest rates, and program guidelines and are subject to change without notice based on applicant’s eligibility.